Case Study: a US-based media services company reduces mail costs and improves tracking with Quadient Impress

US-based Media Services Company cuts mail expenses and gains real-time tracking with Quadient Impress

An unnamed US-based media services company faced significant challenges after transitioning to an outsourced mail vendor. They were left with a clunky process that lacked any tracking capabilities, required manual uploads, and resulted in slow delivery times for their outbound invoices and notices. To solve this, they turned to Quadient and implemented its Impress solution.

By implementing Quadient Impress, the company automated its entire mailing process and gained full visibility into delivery status. The solution routed communications through regional print hubs to accelerate delivery and reduce costs. As a result, Quadient helped the company achieve faster delivery times, a lower cost per mail piece, and real-time tracking, all while eliminating the need for legacy mailing equipment.