Case Study: Medium Enterprise Wholesale Distribution Company achieves up to 25% faster omni-channel communications, cost savings and revenue growth with Quadient Inspire (Quadient)

Medium Enterprise Wholesale Distribution Company - Customer Case Study

Medium Enterprise Wholesale Distribution Company, a medium-sized wholesaler that sends 1–10 million customer communications per month, needed to replace outdated technology and find an easy-to-use omni-channel communications platform; they selected Quadient’s Inspire solution to modernize their customer communications.

Quadient implemented Quadient Inspire to centralize campaign management, automate workflows, proof omni-channel messages quickly, and integrate multiple data sources. The company reports up to 25% reductions in time to create communications, up to 25% cost savings, up to 25% revenue growth and up to 25% improvements in customer satisfaction and communication volume, and rated Quadient Inspire above competitors for performance, integration, omni-channel design and support.