Case Study: ProCapital achieves faster, lower-cost personalized, compliant publishing with Quadient's GMC Inspire

Procapital Engages Customers, Ensures Compliance

ProCapital, a France- and Belgium-based provider of an online brokerage platform, needed to engage customers more effectively, reduce publishing costs, and speed up response times for personalized, compliance-driven transaction notifications that were previously handled by an outsourced, hard‑wired solution. To regain operational control and enable dynamic, on‑the‑fly personalization while maintaining regulatory compliance, ProCapital selected Quadient’s GMC Inspire™ solution.

Quadient implemented GMC Inspire to bring document composition in‑house, leveraging XML compatibility, dynamic data sorting, reusable templates and four‑color composition to personalize communications and preview changes instantly. The result: modification turnaround dropped to under 48 hours, some production runs now span tens of thousands of pages a day, pre‑printed forms were eliminated, service offerings expanded, and ProCapital delivered clearer, more responsive communications that reduced costs and created new upsell opportunities.

ProCapital

Anthony Ginepro

Manager of Electronic Publishing