Case Study: Global 500 Insurance Company achieves 50%+ cost savings and faster omnichannel communications with Quadient Inspire

Global 500 Insurance Company - Customer Case Study

Global 500 Insurance Company selected Quadient and its Quadient® Inspire solution to manage high-volume customer communications and meet strict regulatory requirements. The insurer needed sophisticated data handling, automation and integration with multiple IT systems to reliably send 1M–10M customer communications per month while reducing compliance risk.

Quadient implemented Quadient® Inspire to integrate multiple data sources, automate workflows and enable omni‑channel design and proofing. The company realized payback in 6–12 months and reported measurable impacts: 50%+ faster creation of omnichannel communications, 50%+ cost savings, 50%+ increases in overall revenue growth, customer satisfaction/NPS and communication volume; regulatory compliance was met and Quadient was rated significantly better than competitors on performance, scalability, integration, features and support.