Case Study: Large Enterprise Financial Services Company achieves over 50% faster omni-channel communications with Quadient Inspire

Large Enterprise Financial Services Company - Customer Case Study

Large Enterprise Financial Services Company, based in the Netherlands, sought to accelerate its digital transformation of customer communications by implementing a customer communications management solution to design, manage, and deliver omni‑channel communications. After evaluating vendors, the organization selected Quadient and its Quadient® Inspire platform to meet requirements for performance, scalability, integration and omni‑channel design and proofing.

Quadient implemented Quadient® Inspire to integrate multiple data sources and streamline omni‑channel communication creation; the customer reported production time for communications was reduced by over 50% and estimated a 12–18 month payback. The company also rated Quadient best in class for integration capabilities, scope of features and customer support, citing quick and efficient implementation and measurable operational impact.