Case Study: Telemail speeds statement turnaround and adds promotional value with Quadient’s GMC Inspire

Telemail Adds Value To Statements

Telemail, a turnkey provider of database management, digital printing and multichannel marketing services, needed to improve customer communications by embedding targeted messaging in statements and delivering jobs faster without sacrificing quality. After evaluating several platforms (including HP Exstream and their previous Doc1 system), Telemail selected Quadient’s GMC Inspire to meet their requirements.

Quadient implemented GMC Inspire as a single integrated platform for transactional and promotional content, web access, online proofing, version control and multichannel previewing, enabling smoother migration and easier user adoption. The solution let Telemail customize statements with embedded promotions, speed document development and save programming time—cutting job turnaround to 24–48 hours—and supported processing of 45 million documents over a five‑month period, while improving collaboration, quality and overall productivity.

Telemail

Agustín Minaya

Director General