Case Study: Large Enterprise Health Care Company achieves 50%+ cost savings and faster communications with Quadient Inspire

Large Enterprise Health Care Company - Customer Case Study

Large Enterprise Health Care Company needed to improve customer experience and consolidate customer communications across multiple IT systems, so they evaluated several vendors and selected Quadient, deploying Quadient Inspire to provide an integrated communications management platform.

Quadient implemented Quadient Inspire as a single platform for designing, managing and delivering omni‑channel communications, streamlining workflows, automating processes and quickly integrating multiple data sources. The customer reported over 50% cost savings (print and postage), up to 5% increased revenue, a 25–50% rise in communication volume, faster speed‑to‑market and a 6–12 month payback on the implementation.