Quadient
212 Case Studies
A Quadient Case Study
The Ontario Trucking Association, a not-for-profit representing the industry, faced significant back-office inefficiency with completely manual accounts payable processes. Handling invoices via mail, fax, or email was time-consuming and tedious, creating a weekly backlog that diverted staff from higher-value work. They partnered with Quadient, implementing its Quadient AP automation solution via BAASS Business Solutions to address this challenge.
Quadient AP automated invoice capture and approval, integrating seamlessly with the association's existing Sage 300 system. The solution eliminated manual stamping, filing, and photocopying, freeing up several hours daily for staff and providing accurate cash flow visibility. Results included major cost savings from eliminating seven-year physical document storage and a streamlined audit process. The finance team became more open to new technology, focusing their talent on more strategic initiatives.