Case Study: Medium Enterprise Financial Services Company achieves 10–25% faster omni-channel communications with Quadient Inspire

MediumEnterprise Financial Services Company - Customer Case Study

Medium Enterprise Financial Services Company, a technology-driven provider of high-volume, high-mix customer communications, needed to accelerate digital transformation to enable fast creation and proofing of omni-channel, customer-centric communications. After evaluating options (including HP Extreme), they chose Quadient and its Quadient® Inspire solution for its superior performance, scalability, integration, omni-channel design and proofing, feature set, and support.

Quadient implemented Quadient® Inspire to integrate multiple data sources and streamline omni-channel communication creation and proofing, cutting time-to-create by 10–25% and driving 10–25% improvements in cost savings, revenue growth, customer satisfaction, and communication volumes, with an expected payback in 6–12 months. The customer also plans to add additional Quadient® Inspire capabilities (Interactive, Dynamic Communications, Mobile Advantage, Scaler, Customer Journey Mapping) within 12–18 months.