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158 Case Studies
Case Study: TenStep Inc. (CAPSIS SC) achieves faster omnichannel communications and cost savings with Quadient Inspire
A Quadient Case Study
TenStep inc. - Customer Case Study
TenStep inc., a small insurance-industry consultancy, needed to consolidate multiple customer-communications products, move to digital outputs (HTML, email, SMS), and handle sophisticated data integration, automation and responsive design while speeding application development. To meet these challenges they selected Quadient and its Quadient® Inspire solution to enable omnichannel, data-driven, value-added services for clients.
Quadient implemented Quadient® Inspire to provide fast application turnaround, easy omnichannel proofing and responsive communications design; TenStep rated Quadient best-in-class for performance, scalability, digital/mobile output, feature scope and web client remote authoring. The deployment delivered a significant reduction in time to create communications, measurable cost savings, and the ability for TenStep inc. to offer new value-added services to retail, banking and insurance customers, outperforming alternatives such as HP Exstream and SAP Hybris.
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TenStep inc.
José Casado
Consultant