Qualtrics

1-800 Contacts

Neil Wieloch

Marketing Strategy and Insights

4ocean

Patrick Carney

Director of Customer Experience

AbsolutData

Yatin Bhatia

AbsolutData

Adelaide Festival Centre

Advocate Health Care

Tom Summerfelt

Vice President of Research

Aerolíneas Argentinas

Ignacio Echechiquia

Vp Of Customer Experience

AFCA

Fiona Mcutchen

Head of Culture & Engagement

Airtasker

Angeline Lee

VP - Brand

Allianz

Dominik Hahn

Global Head Of Employer Branding, Strategic Recruiting & Onboarding

Allianz Global Assistance

Allison Windon

Global Practice Director

America First Credit Union

Tammy Gallegos

VP of Marketing, Communication and Service Quality

American Eagle Outfitters

Paul Elliott

Senior Director of Marketing Strategies, Research and Testing

American Society of Health System Pharmacists

Colleen Bush

Manager of Market Research

Ameritest

Scott Hartwig

Director of Operations

AMN Healthcare Services

John Grossman

AMN Healthcare Services

Ancestry

Tanya Peterson

Director, Consumer Insights

Annie’s HomeGrown

Elaine Wida

Annie’s HomeGrown

Anomaly

Jane Watson

Head of Solutions

Ascena Retail Group

Taylor Smith

Manager, Consumer Insights

Asia Miles

Paul Smitton

Chief Executive Officer

Australian Red Cross

Evie Kennedy

Customer Experience Insights Lead

Autodesk

AVG

James Hogan

Sr. Customer and Market Insights Manager

Ball State University

Brian Pickerill

Assistant Director

Baltimore County Public Schools

Renard Adams

Executive Director of Performance Management and Assessment

Bankwest

Jarrad Dunning

Head Of Market Insights

Bankwest

Beechcraft

Debbie Stuber

Beechcraft

Belkin

Nicole Lee

Consumer Insights

BHP

Nathan Wolyniec

Principal, Organisational Development & Analytics

Big Red Rooster

Michael Stephensony

Director, Experience Strategy

Blue Cross Blue Shield

Shaun Ornot

Market Research Manager

BMW

Craig Westbrook

Vice President

Bolttech

Andrea Linander

Group Customer Experience Lead

Breaking Media

Brian Dalton

Director of Research

Bright Horizons

Kristin Henderson

Director of Institutional Research

Brown-Forman

Jeremy Neff

Brown-Forman Corporation

CafeMom

Steven Armour

Vice President of Research

Carl’s Jr.

Jeanette Fritz

Director of Consumer Insights

Cars.com

Brenna Schaaf

Insights Strategist

CBS Interactive

Centene Corporation

Susan Topel

Director of Strategic Insights

Chalhoub Group

Florencio Padilla

Head Of People Experience

Change Healthcare

Rachel Richter

Vice President of Insights, Analytics & CRM Operations

Chicago Booth School of Business

Jasmine Kwong

Lab Manager

Chipotle

Eric DiCenzo-Crotallo

Director of Talent Learning, and Development

Chobani

Damian Young

General Manager Marketing

Chobani

Allison Masor

Senior Director of Insights

Christus Health

Brandi Jaco

Director of Patient Experience

Chumash Casino Resort

Leah Carrasco

Customer Research Manager

Cisco

Munmun Baishya

CSR Operations Manager

Citrix

Mike Wardrop

Citrix

City of Adelaide

Steve Zaluski

Manager, Customer Experience

City of Corona

Chris McMasters

Chief Information Officer

Clarins

Michelle Lin

Senior Manager - Crm, Asia Pacific

Clayton Homes

Kristen Kolb

Consumer Insights

ComEd

Mike Kainrath

ComEd

Community Health Network

Patrick McGill

Chief Transformation Officer

Cook Medical

Alyssa McRoberts

Cook Medical

Cornell University

Florio Arguillas

Research Associate

Cox Media Group

Heather Blythe

Cox Media Group

Crate and Barrel

Emma McGuire

Crate and Barrel

Crayola

Andrea Hutson

Senior Manager

Cricket Communications

Laura Jett

Cricket Communications

CVS Pharmacy

Scott Finestone

Director of Store Set-up

Dallas College

Jasmine Parker

HR Senior Director, Employee and Cultural Engagement

Del Taco LLC

Tom Johnson

Director of Consumer Insights

Delivery Hero

Sebastian Mcclintock

Customer Experience Director

DIA

Jose Antonio Lombardia De Saint-Germain

Chief Marketing Officer

Digicel

Jorge Tobias

Customer Experience Director

Dixons Carphone

Kit Hagemann

Customer Experience Measurement And Insight

DOW

Riccardo Porta

Global Director For Cx

Dun & Bradstreet

Bianca Martinez

Consultant

E*TRADE

Richard Shakarchi

Director of Market Research

EDHEC Business School

Emmanuel Delamarre

Corporate Relations Marketing Manager

eHarmony

Bonnie Penzien

eHarmony

Electrolux

Anton Lundburg

Director of Consumer Experience Insight

Engie

Jessica Hellings

Manager Customer & Competitive Insights

Epsom and St. Helier University Hospitals NHS Trust

Evolve Research

Kevin Jessop

CEO, Research Director

Evolving Strategies

Adam Schaeffer

Director of Research and Co-founder

Extra Space Storage

Alejandro Romero

Extra Space Storage

Fandango

Margaret Wilhelm

Vice President, Market Research & Insights

Finder

Steve Lockwood

Head of Insights and Marketing Analytics

Florida State University

Alice Wright

Director of Retention, Undergraduate Studies

Foremost Insurance Group

JoAnna Carey

Foremost Insurance Group

Foster School of Business

Doug Baker

Data Manager and Research Scientist

Freedom

Jason Piggott

General Manager - Marketing

Fuji Xerox

Christiane Joussemet

Senior Manager, Customer Excellence

GE Digital

Mike Wayner

Customer Insights Manager

GiffGaff

Amy Bozwood Davies

Member Engagement Manager

Girl Scouts

John Jerger

Senior Analyst

Gogo

Phil Penuela

Head of Consumer Insights

Goldman Sachs

David Landman

Managing Director

Grundfos

Abdul Dezkam

Lead Insights Specialist

GSN

James Dee

Executive Director, Marketing

Harry and David

Tim Murray

Director of Market Research

HealthCare.gov

Jon Booth

Director of Web & New Media Group Centers for Medicare & Medicaid Services

Healthscope

Jeffrey Woods

National Patient Experience Manager

Hilton

Becky Polebaum

Vice President of Enterprise and Customer Analytics

Hinduja Global Solutions

Tina Vas

Senior Vice President Global HR

HP

Lauren Schmidt

Retention Marketing Manager, HP Instant Ink

Hugo Boss

Timo Ebert

Head of Brand Strategy & Customer Experience

Hyland Software

Leila El Awar

Director, New Products

Imperfect Foods

Connie Wang

Senior Director

Imperial College Healthcare NHS Trust

Nathaniel Johnson

Enagagement And Talent Lead

Indiana University

Whitnie Powell

Assistant VP, Enrollment Management and Student Services

ING Life Insurance

Carmen Soare

Chief Marketing Officer

Ingenico

Stephanie Chane Chick Te

Customer Experience Manager

Inspirato

Matthew Windt

Vice President, Marketing

Intuit

Scott Downing

Director International CX Management

Investor's Business Daily

Jackman & Associates

Keith Jackman

President

Jackson College

Lee Hampton

Director, Office of Multicultural Affairs

Jackson Healthcare

Sheri Sorrell

Jackson Healthcare

JetBlue

Kyle Groff

Manager - Customer Insights

JetBlue

Danny Cox

Customer Support & Insights

Kellogg's

Adam Massman

Senior Manager, Global Talent and Organizational Development

Kerry Group

Eimear O'donnell

Assistant Marketing Manager

Kroger

Tim Massa

Senior Vice President and Chief People Officer

L.L.Bean

Tari Pendleton

Consumer Insights

Lands' End

Amelia Dunlap

Lands' End

LATAM Airlines Group

Pablo Torres

LATAM Airlines Group

Lifetime

Rebecca Iles

Customer Experience Executive

LinkedIn

Jeremy Stover

Senior Manager, Leadership Development

Linney Group

Matthew Geeleher

Quantitative Research Lead

Lumen

Kristina Nissen

Senior Vice President, Strategic Pursuits and Mid-Market

Manchester City

Danny Wilson

Managing Director

Marriott International

MasterCard

Alec Glassman

Global Prepaid Product

MBC GROUP

Abim Onasanya

Head of Research & Insights

Memorial Hermann Health System

Alex Greengold

SVP and Chief Consumer Experience Officer

Mercado Libre

Marina Seitun

People Experience Sr. Manager

Mercy

Kristin Brickey

Executive Director of Research

MetLife

William Ruthrauff

MetLife

Microsoft

Mteto Nyati

Chief Technology Officer

Midwest Regional Children’s Advocacy Center

Kori Stephens

Project Director

Mitre 10

Mark Vaughan

Head Of Customer Insights

MonaVie

Bret Didier

MonaVie

Monsanto

Angela Lawless

Monsanto

MotoChic

Debra Chin

Founder/CEO

Neiman Marcus

Jeff Rosenfeld

Vice President of Customer Insight and Analytics

New York Life

Doug Kennedy

CVP Customer Experience

Northeastern University School of Business

Richard C. Hanna

Assistant Professor of Marketing

Novell

Carrie LaBonty

Customer Satisfaction Program Manager

Ocean County Health Department

Patricia High

Assistant Public Health Coordinator

Olam

Thiagaraja Manikandan

President & Group CIO

Oriflame

Anna Kuberacka

Oriflame

Overstock

Spencer Frandsen

Customer Insights Manager

Pandora Radio

Jane Collins

Senior Director of Consumer Insights

Patreon

Veronica Darrah

Market Research Manager

Philip Morris International (PMI)

Sergey Gorbatov

Philip Morris International Inc.

PING Inc.

Don Hein

PING, Inc.

Pinterest

Ben Silbermann

Co-founder

Post Office

James Scutt

Head of CX

PostNL

Jeanette Helming - Van Egmond

Manager Klantmanagement

Precision Research

Scott Adleman

Vice President

Provo City

John Curtis

Provo City

Purdue University

Haisu Zhang

Assistant Professor of Marketing School of Management

PVH

Mirjam Ulle

Director Process & Milestones

PWC

Jessica B. Wong

PWC

Queensland Public Service Commission

Louise Gautier

Project Manager

Quiznos

Tim Kraus

Quiznos

Rackspace Technology

Kelly Long

Rackspace Technology

REACH Air Medical

Anna Blair

VP of Business Relations & Development

Regis University

Abigail Schneider

Marketing and MBA Department Chair, Anderson College of Business and Computing

Roche

Eva Poggio

CX Manager

Rockend

Scott Downing

Chief Customer Officer

rogenSi

Mark Felix

Chief Executive Officer

Ross School of Business

Christina Brown

Ross Behavioral Lab Director, Lecturer of Marketing

Royal Caribbean

Kristina Murray

Insights Manager

Sagility

Tina Vas

Sr Vice President

Saks Fifth Avenue

Jessica Hartford

Saks Fifth Avenue

Samsung

Emmanuel Malard

Consumer And Market Insight Manager

Sanford Health

Scott Schaefer

Enterprise Director of Human Capital Strategy

SAP

Christian Liebig

Head Of Future Of Work Insights

ServiceNow

Emma Sopadjieva

Head of CX Analytics

Severn Trent

Christopher Hayward

Insight And Analytics Expert

Shake Shack

Charles Frankievich

Sr. Director Consumer Insights and Action

Shell

Brian Lardi

Global Digital Marketing Manager

Simpson Travel

Ed Pyke

Operations Director

Six Flags

Mark Kupferman

Vice President, Insights & Interactive Marketing

Sky

Marc Seenan

Channel Development Manager

SMART Technologies

Cory Davison

Market Research Manager

Softchoice

Katie Duvnjak

Director of Customer Experience

Sony

Johnny Goukassian

Research Manager

Stance

Spencer Calvert

Senior Director of Growth

Stanford Graduate School of Business

Jonathan Levav

Associate Professor of Marketing

Strategic Account Management Association

Brett Middendorf

Strategic Account Management Association

Sun Valley Resort

Michael Fitzpatrick

Marketing Manager

Sweat

Kayla Itsines

Co-Founder

T-Mobile

TaylorMade-adidas

Heather Fessler

TDS Telecom

Bob Moore

Head of Consumer Insights

Telefónica

Sergio De La Calle Asensio

Head Of Engagement

Telenor

Emanuel Vaz

Customer Insight Manager

Tetra Pak

The Weather Channel

Anne Simons

Manager, Cross-Platform Research

Transport for NSW

Kathy Baker

Executive Director People Experience

Tribune Company

Ed Ney

Director, Consumer Research

True Value

Jeff Alvarez

True Value

TU Delft

Jan-Paul Van Staalduinen

Project Manager Research & Visual Labs

Tufts Medicine

Therese Hudson-jinks

Chief Nursing Officer

TUI Group

Ute Haupt

Director Consumer Insight & Voc

Twilio

Sandy O’Gorman

VP of Human Resource

UC San Diego

Josh Shapiro

Director of Research and Evaluation

UCLA Anderson School of Management

Corinne Bendersky

Associate Professor

Under Armour

Clay Dean

Chief Innovation Officer

University of California, San Francisco

Jason Wang

Educational Research Analyst

University of Central Florida

J.P. Peters

Director of Information Technology and Communications

University of North Carolina-Chapel Hill

Teresa Edwards

Assistant Director for Survey Research and Development

University of Texas at Dallas

University of Toledo

Deborah Mattin

Director, Continuing Nursing Education; Interim Program Assessment and Evaluation

University of Utah Health

Mari Ransco

Senior Director, Patient Experience

University of Wisconsin-Madison

David Fraser

Assistant Director for Research Administration University of Wisconsin

UPS

Charlene Thomas

Chief Diversity, Equity and Inclusion Officer

VGMarket

Michael Gluck

President

Viceroy Hotel Group

Jason Antony

Director of Ecommerce

Vietnam Airlines

Minh Hong

Director of Passenger Service Department

Virgin Australia

Nick Hill

Manager - Customer Insights

Virgin Media

Jackie Mccarry

Digital Research Lead

Vivint

Emma Nordquist

Customer Marketing Analyst

Volkswagen Group Australia

Jason Bradshaw

Chief Customer Officer

VRT

Tim Van Lier

UX Researcher

Washington University in St. Louis

Hilary Anger Elfenbein

Professor of Organizational Behavior Washington University

Wedgewood Wedding & Banquet Centers

Jeffrey McNeal

Vice President of Operations and Development

Whistler Blackcomb

Meredith Kunza

Whistler Blackcomb

Wolverine Worldwide

Marisa Paruch

Consumer Insights

Woolworths Group

Devyani Handa

Listening Engagement Manager

World Wide Technology

Laura Fyffe

World Wide Technology

Xerox

Natasha Copeland

Program Manager

Yahoo

Lucia Guillory

HR Business Partner & Employee Engagement Program Manager

Yale School of Management

Andrew Pearlmutter

Manager, Behavioral Lab

Yamaha

Athan Billias

Director of Strategic Product Planning

Yankee Candle

Allison Bleyler

Director of Consumer Insights

Zenshifts

Andy Longworth

Chief Executive Officer

Zillow

Mizuki Asano

Employee Engagement Program Manager