Case Study: AMN Healthcare Services achieves faster reporting and enterprise survey standardization with Qualtrics

AMN Healthcare - Customer Case Study

AMN Healthcare, a national leader in healthcare workforce solutions and staffing, faced fragmented research practices across the organization. Multiple online survey tools and inconsistent methodologies prevented sophisticated survey design and slowed analysis, creating redundant work and unreliable, hard-to-share results.

AMN standardized on Qualtrics Research Suite to build complex, user-friendly surveys (including NPS for 2,000+ clinicians and hundreds of facilities), use skip logic and embedded data for segmentation, and deliver real-time executive reports. The change cut reporting time from hours to minutes, eliminated redundant survey work, standardized data collection enterprise-wide, and produced professional, benchmarked insights for evaluating clinician quality.

AMN Healthcare Services

John Grossman

AMN Healthcare Services