Case Study: Advocate Health Care achieves hundreds of thousands in savings and 50% faster survey deployment with Qualtrics Research Suite

Advocate Health Care - Customer Case Study

Advocate Health Care, a faith-based, not-for-profit health system recognized among the nation’s top ten and the largest fully integrated delivery system in Illinois with over 40,000 associates, struggled with fragmented survey tools, no secure HIPAA-compliant platform, and uncoordinated research that risked over-surveying across departments and facilities.

By standardizing on the Qualtrics Research Suite as an enterprise solution, Advocate implemented HIPAA-compliant surveys, centralized reporting and a searchable data repository across 12 hospitals, populated a clinical trial registry, and managed a 900-attendee conference workflow. The change eliminated the need for custom solutions (saving hundreds of thousands of dollars), increased survey volume by 25%, cut survey creation time by 50%, and reduced conference administration time by 90%.

Advocate Health Care

Tom Summerfelt

Vice President of Research