Case Study: University of Central Florida achieves $20,000 annual savings and streamlined campus-wide forms with Qualtrics

University of Central Florida - Customer Case Study

The University of Central Florida (UCF), a large public university serving about 61,000 students across multiple campuses and programs, faced fragmented survey and form solutions that increased costs and made collaboration difficult. Without single sign-on and with IT creating custom forms, onboarding, authentication, security, and maintenance were chaotic and time-consuming.

UCF implemented a campuswide Qualtrics Research Suite license with integrated SSO, allowing faculty and administrators to self-serve on forms (including file uploads for 16,000+ annual immunization forms and resume submissions). The consolidation saved $20,000 per year, fostered interdisciplinary collaboration, improved security by restricting access when students leave, and freed IT roughly 120 hours per semester previously spent on troubleshooting and custom-form work.

University of Central Florida

J.P. Peters

Director of Information Technology and Communications