Case Study: Foster School of Business achieves 25% greater assessment efficiency with Qualtrics 360

Foster School of Business - Customer Case Study

The Michael G. Foster School of Business at the University of Washington in Seattle needed to assess first- and second-year MBA students with multi-rater feedback, but traditional surveys and other 360 platforms lacked the flexibility, workflow control, and data access the school required, creating a heavy administrative burden.

Foster implemented Qualtrics 360 to build flexible 360 survey forms, distribute evaluations, produce point-and-click reports, and maintain full control over workflows and data. The solution made online 360 assessments 25% more efficient, enabled true 360 feedback for MBA students, saved hundreds of administrative hours annually, and reduced individual assessment time (e.g., Doug Baker cut his assessment workload from 80% to 60%).

Foster School of Business

Doug Baker

Data Manager and Research Scientist