Case Study: LinkedIn achieves higher retention and stronger leadership development with Qualtrics Experience Management

LinkedIn - Customer Case Study

LinkedIn, a global technology company facing fierce competition for talent, needed a way to retain high performers and strengthen leadership across the business. The challenge was to give top contributors clear development paths and to help managers improve performance so leaders would stay—and their teams would follow.

Using the Qualtrics Experience Management platform, LinkedIn implemented 360° feedback, analytics-driven reporting, and targeted coaching tied to individual development plans. The program delivered clearer, actionable feedback, driving higher retention, stronger leadership development, increased employee engagement, and a more robust talent pipeline.

LinkedIn

Jeremy Stover

Senior Manager, Leadership Development