SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

Case Studies

Showing 188 SugarCRM Customer Success Stories

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3Dconnexion Boosts Efficiency with SugarCRM and Increases Leads 700 Percent in Three Years

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AB Enzymes Masters Data Synchronization with Sugar

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How Sugar Keeps the Access Group in the Vanguard

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Acnos Pharma GmbH Streamlines Workflow and Wins Big with the Help of SugarCRM

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Acrobatiq’s Strategic Shift to SugarCRM

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ACTenviro Takes on Big Growth Goals With Sugar

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Xerox Premier Partner Advanced Business Equipment Increases Sales By 10% In Three Months Using SugarCRM

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Sugar Professional Goes Beyond ROI at Advanced Glazings Ltd

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Affinity4 - Customer Case Study

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Agfa Reaps Sugar Dividends Even Before Worldwide Implementation Completed

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Agriconomie Cultivates a Seamless Customer Experience with SugarCRM

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With a Deep Breath and Firm Conviction, ASI Disrupts Sales Methods in an Industry

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Digital Transformation to Help Connect With Customers and Improve the Business Cycle

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Audio Visual Design Group Amps Up Business

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ASF Boosts Scholarship Volume by 300 Percent with No Staff Increase

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Axxés - Customer Case Study

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B2V Group Develops Customer Engagement Strategy With SugarCRM

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CRM Moves Backcountry from Tasks to Customer Focus

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BancVue - Customer Case Study

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SugarCRM Powers Expert Lead Management System for Bank of Marin

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With the Help of Sugar Enterprise Bell ID has Increased Productivity Attracted More Customers and Become Approximately 60% More Transparent

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Manufacturer Saves Big by Finding the Sweet Spot in CRM Data Transparency

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Bitdefender Improves Customer Engagement, Sales And Marketing With SugarCRM

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Renowned Architectural Firm Hits It BIG with Sugar

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The Right Choice at the Right Time for Customs Broker

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BMD Adopts a Customizable, Affordable CRM and Implements a Customer Portal

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When the Writing on the Wall aas Digital, Business News Aligned with SugarCRM

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C2B International Increases E-Commerce Sales Of Birkenstock With SugarCRM

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Sugar Professional Drives Growth and Innovation At CAP’TRONIC

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Carolina Industrial Trucks Lifts Sales, Saves Time with Hint

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Carpathia Hosting Leverages Sugar Professional for Explosive Growth

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Ecuador’s Largest Toyota Dealer Pairs Premium Cars with Luxury Customer Experiences

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Manufacturing Company Creates Five New Opportunities Immediately After Campaign Launch With Sugar Market’s Managed Services

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CBI Group - Customer Case Study

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SugarCRM delivers seamless experience for CBRE

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CCA Group a.s. optimizes its customer management with the help of Sugar Professional

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Cells4Life Builds Trust Security Through Automation

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Central Innovation Increases Business By 30 Percent With Sugar Professional

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Certiquality Boosts Customer Interaction By 50% With SugarCRM

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IT Provider Benefits from Sugar Sell Integration and Ramps up Quarterly Savings with Switch to Sugar Market

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City of Rijswijk Creates New Customer Care Centre With SugarCRM

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Sugar Delivers on CitySprint Customer View

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A Growing Moving and Storage Company Leans on Sugar to Manage Leads

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Clarity Consultants Utilizes Sugar Market to Track Revenue and Improve Sales and Marketing Processes

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Full-Service Tax Firm Pays Efficiencies Forward to Improve Customer Experiences

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Community Telco - Customer Case Study

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Content Conversion Specialists - Customer Case Study

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Corona Medical - Customer Case Study

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Transitioning to SugarCloud Gives Cortech Developments a Fully Digital Business Cycle

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From Standard CRM to Ideal Platform Corvus Janitorial Creates the Ultimate Franchisee Experience

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Creative Foam Exceeds Annual Sales Goal by 44% After Implementing SugarCRM

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How credaris Cut Operating Costs in Half on its Way to Becoming Switzerland’s Largest Consumer Loan Broker Company

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Online Retailer Gets Sales and Lead Funnels Moving Like Clockwork

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Cube Route Taps SugarCRM to Deliver Extraordinary Customer Care

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DATAFIRST Increases Lead Generation 200 Percent in only Five Months with SugarCRM

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Digital Transformation Experts Break Down Silos with SugarCRM

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SugarCRM helps Transform Workflow for Deutsche Telefon

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Dridco Capitalizes on Rise of Latin American Internet Ad Sales with SugarCRM

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Expert ERP Group Redefines Data and Campaigns to Drive Greater Revenue with Less Effort

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A security consulting firm marries sales and project management with Sugar Professional

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Eden Exchange Extends Sales Automation to Clients in a Single Platform

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EIS - Customer Case Study

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Elmeq Chooses SugarCRM to Optimise its Processes and Improve Customer Experience

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EMA Design Automation® Increases Conversion Rates With Automated Nurtures and Custom Segmentations

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Empresas ADOC Expands Their Customer Base With a Loyalty Program Powered by SugarCRM

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Exacq Technologies Inc. Unifies Operations Via The Sugar Platform

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FAMO Takes Off With a Helicopter View of Customers, Driving Sales and Building Customer Loyalty

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Scaling Processes and Operations with Fig Industries and SugarCRM

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Fordham University Increases Its Customer GPA with SugarFordham University Increases Its Customer GPA with Sugar

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Market Leader in Dialysis Equipment and Supplies Boosts Sales Capacity with Sugar

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FSIoffice Achieves 40% More Cases with Streamlined Sales Efficiency

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Fulfillmentcompanies.net Reduces Processing Time By 65% With SugarCRM

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Shoe Drive Company Fuels Non-Profits, Global Needs, and HighDefinition Cu

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Enhancing the Customer Experience at GECO and Super General through Process Automation and Optimisation with Sugar Serve, SugarCRM´s Service Solution

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Generali Hellas Empowers Sales and Service with Unified Customer Data On SugarCRM

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The UK’s most successful digital marketer for car dealerships relies on SugarCRM

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General Motors Colombia Drives Customer Loyalty Marketing and ROI to New Heights with Sugar Professional

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With the help of Sugar Professional, Green Valley gains more than twice as many customers

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Greenfield Communications Improves Call Center Performance with SugarCRM

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Grupo El Derecho Centralizes Client Data on SugarCRM and Boosts Sales Performance By 20%

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Harper Inc. Increases Average Monthly Orders by 33 Percent with SugarCRM

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Hermann Hartje KG Digitalises Company Strategy and Provides a Fresh Approach with the Help of SugarCRM

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HPE Thriving in Challenging Times with Sugar

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Hilco Appraisal Services Uses SugarCRM to Support Growth Initiatives Worldwide

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Hilco Global Eliminates Data Silos And Increases Sales

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SugarCRM Makes Every Customer Count, Every Time For Hilldrup

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Engagement Tracking Increases More Than 1,000% with Social and Mobile Application

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Hipertehuelche Grows B2B Sales 18 Percent Without Adding Staff

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Sugar Keeps Company’s Sales Process Visible And On Track in the Cloud

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Hub Le Bas Strengthens Sales Results with a Deep Sugar Integration into its Core ERP System

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ihub Improves Sales Efficiency and Visibility to Grow its Business with Sugar Professional

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INNOCUTIS Brings Control and Visibility to Prescription Drug Sales with SugarCRM

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Insource Integrates SugarCRM with InsideView, Miller Heiman and Social Data Channels to Gain a Competitive Edge

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Interflora A bouquet of features to manage network resellers thanks to the new CRM platform, Sugar

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Intrum Justitia Improves Sales Process with Move To SugarCRM

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ion-ip - Customer Case Study

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Isocomble Pursues Aggressive Expansion Goals With SugarCRM

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Jayco Corporation Integrates Data Across 20+ Dealerships with SugarCRM

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Jayco Adelaide Saves Hours and Drives Email Open Rates to 40-50% with SugarCRM

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Jochen Schweizer Corporate Solutions GmbH Creates Outstanding Customer Experiences at Every Touchpoint With SugarCRM

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Western Australia Home Builder Takes to the Cloud for Sales Processes That Deliver

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Kaut-Bullinger Unifies Customer Data On SugarCRM Platform And Increases Sales and Service Efficiency

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SugarCRM Ensures Leading Digital Marketing Agency Handles Every Detail with Precision

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KRAMSKI Improves Business Forecasting Range By 200% with SugarCRM

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Kreato Achieves 100% Client Coverage and Identifies 8,800 Opportunities with SugarCRM

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Kyloe Partners, Bullhorn’s Global Integration Partner, Utilizes Sugar Market to Double Lead Generation Campaigns and Cut 60% of Workload

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CRM supports clarity and excellence in a business where special experience is everything

Larsen Jewellery logo

Leading global financial services provider empowers critical customer service agents with 360-degree views in Sugar

Lindner Group Improves Customer Engagement Across the Organization with SugarCRM

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How Mexico’s Biggest Tourism Company Configured a Powerful Customer Experience Solution

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A High-Performance Digital Platform for a Seamless and Consistent Customer Experience

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Loomis UK Cashes In With SugarCRM

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Outrunning the Competition Sports Retailer Sprints into Data-Driven Marketing with Sugar

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Marazzi Uses Sugar to Create a Solid Base for its Tile Business

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Marine Instruments Optimizes Customer Service with SugarCRM

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Marini SpA Increases Customer Focus and Improves Sales Process with SugarCRM

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Materion Chooses Sugar for Global CRM Rollout, Achieves Strong Adoption With Innovative Training Program

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UK Accountancy Firm Saves 2,000 Hours Annually via Process Efficiency

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Mediocredito Trentino Alto Adige Bank Makes Client Data a Business Asset with SugarCRM

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Men’s Wearhouse Relies on SugarCRM Platform for Tuxedo Rental Call Center

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How the Adoption of Sugar Has Evolved Leading Diamond Importer’s Way of Running Their Business

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Methodist Homes Improves Services and Support for Communities Members Through Streamlined Approach to Admin and Activities with SugarCRM

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MIAG Profits by Linking CRM to Supply Chain Finance

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Car, Motorcycle Seller Redlines Sales with Sugar

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Global manufacturer transforms revenue-driving process immediately after implementing Sugar

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Neenah Inc. Streamlines the Customer Experience With SugarCloud

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How New York Restoration Project Leverages Sugar to Beautify Green Spaces

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Niftylift Elevates Efficiency with Automated Sales Quoting

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NinjaTrader - Customer Case Study

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Novalto Improves Sales Productivity by More Than 150 Hours Per Week with SugarCRM

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Omega Diagnostics Streamlines Sales and Marketing Processes to Enhance Customer Experience and Sales Forecasting

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OmniMed Financial & Insurance Boosts Lead Conversion with SugarCRM

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One Financial Invests in SugarCRM® for Ultimate Gain

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Supporting the strategy for customer service excellence and growth in a fast-paced, ultra-competitive industry

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SugarCRM delivers seamless global experience for Palletways

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Sugar Delivers for PAQUETEXPRESS

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Paramount Global Services Doubles Best Ever Quarterly New Business with SugarCRM

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Custom Promo Production Company Puts A Pop! In Their Marketing Strategy With Sugar Market

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PostNord Delivers Greater Sales and Quality Service

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Puente Improves Sales and Customer Service with Sugar Solution Delivered By GrowIT

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Puente Banks on Sales Efficiency, Global Compliance

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Pure360 Consolidates Data on SugarCRM® and Converts Leads Faster

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How Sugar Market Boosted Collaboration of a Leading German Robo Advisors’ Customer Service and Marketing Functions

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RealConnections Relies on Sugar and IBM SmartCloud for Social Business to Capture SMB Market Share

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Redglaze Group Aligns the Entire Team to Deliver Customer Success

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Rodobens Implements Sugar and IBM to See the Entire Customer Story

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Roxtec Optimizes Customer Interaction in More Than 70 Countries with SugarCRM

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Manufacturer Finds ‘Missing Piece’ of Sales Puzzle in CRM

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Savoye Creates Customers for Life With SugarCRM

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How Securiton United 16 Different Locations in One Seamless CRM System

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SDB Delivers 50 Percent Sales Growth with SugarCRM Solution

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Sennheiser Electronic Hears the Sweet Sound of Sugar Success

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SIM University - Customer Case Study

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Enhancing Student Engagement University Boosts Conversions Up to 5% with SugarCRM

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Sofos Energia Increases Sales Productivity by 30 Percent with SugarCRM

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SOMEFLU Shortens Sales Cycle and Customer Response Time with SugarCRM

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With the help of Sugar Professional, Spitogatos.gr, Greece’s leading online real estate provider, increases its sales productivity by approximately 60%

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Leader in Freight Forwarding Adopts SugarCRM for More Efficient Sales Prospecting

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How Star2Star Communications Fuels Massive Growth with Sugar

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Fiberglass Manufacturer Lands $30K Quote Request From First Sugar Market Email

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Summit Homes Group Builds Award-Winning Homes — and Customer Relationships

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Symphony Provides Best-in-Class CRM to Professional Services Firms

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Disruptive Used Car Sales Platform Accelerates Growth by Implementing SugarCRM with Help From Provident CRM

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TengoInternet - Customer Case Study

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How Terradatum Transformed Its CRM Into a Customer Data Powerhouse

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How Tetley Harris Increased Pipeline 1100% with Sugar

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Thomas Cook Begins a Successful CRM Voyage with SugarCRM and Synolia

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Thomas Murray Cuts Email Marketing Costs in Half with SugarCRM

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TIM Group Supports Rapid Growth Across Three Continents with SugarCRM

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Trans - Tasman Business Circle Transforms its Business with Sugar Professional

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Customizations in Sugar Professional Open the Doors to Success at UEM Land Group

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Sugar increases sales, cuts processing time for Mexico leasing company

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Unite Revitalizes Company Strategy and Provides a Fresh Approach With the Help of SugarCRM

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University Readers Streamlines Production, E-Commerce and Email Marketing with Sugar Professional

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USAFact Drives Higher Revenues with Sugar Professional and Empowers Sales On-The-Go with Sugar Mobile

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uShip Increases Sales and Support Efficiency 20% with its SugarCRM Customer Engagement Platform

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Verticality Reduces Costs 30 Percent with Customized SugarCRM Solution for IT Recruitment

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VetAdvisor Expands Reach to Thousands of Military Veterans

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ViaWest Delivers Standardized Efficiency to its Sales Team with Sugar Professional

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Smelling Sweet and Tasting Great with SugarCRM

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Virosafe Takes Control of Sales and Marketing with SugarCRM and IBM SmartCloud for Social Business

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VPI Streamlines Lead Management and Delivers Outstanding Customer Experience with SugarCRM and Pardot Integration

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Wesley Mission Queensland Enabling Business Transformation with SugarCRM

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WFG National Title Insurance Company Migrates to the Cloud to Realize the True Value of Automated Sales and Marketing

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Industrial Manufacturer Woodward Gains Visibility and Speed with SugarCRM

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Worldwide Supply Improves Email Marketing and Lead Capture with SugarCRM

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A Dutch provider of fiber optic networks turns to SugarCRM partner Outdare CRM to integrate VoIP into their CRM platform

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An open source IT management provider turns to SugarCRM for an open source solution

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