Case Study: Barnardos Australia unifies nine systems and speeds reporting with SugarAI

Barnardos Australia unifies 9 systems with Sugar to save hours every day

Barnardos Australia, a charity dedicated to ending child abuse, faced a significant challenge managing data across nine separate and fragmented systems. This inefficient setup led to duplicated work, difficulty finding information, and slow, error-prone reporting, which diverted time from their core community mission. They turned to vendor SugarCRM for a solution.

The solution implemented by SugarCRM, integrated with Liferay, replaced the nine systems with a single, flexible platform. This streamlined workflows, saved staff hours per day, and enabled faster, more accurate reporting. The measurable results include safer practices, faster communication, and more strategic planning, ultimately allowing Barnardos Australia to deepen its life-changing impact in the community.

Barnardos Australia