Case Study: Jochen Schweizer Corporate Solutions achieves outstanding customer experiences and improved data-driven engagement with SugarCRM

Jochen Schweizer Corporate Solutions GmbH Creates Outstanding Customer Experiences at Every Touchpoint With SugarCRM

Jochen Schweizer Corporate Solutions GmbH, a Munich-based market leader in corporate events and team-building with 2,500+ activities, needed a more usable CRM to keep bookings simple and relationships strong. Their previous system lacked visibility and either overwhelmed or under-served employees, so decision makers sought a solution offering robust support, good value, and ease of use for nontechnical staff.

They chose SugarCRM and partnered with Fellow Consulting to migrate and configure customer data. The new platform gives sales, distribution and marketing teams up-to-date insights, custom reports and workflows, improves data quality and targeting, reduces reliance on developers, and speeds outreach—resulting in better customer experiences and more repeat business.

Jochen Schweizer Corporate Solutions

Fabian Wilmes

Chief Executive Officer