Case Study: Australian Scholarships Foundation achieves 10x operational efficiency and 300% increase in scholarships with SugarCRM

ASF Boosts Scholarship Volume by 300 Percent with No Staff Increase

The Australian Scholarships Foundation (ASF) is an Australian not‑for‑profit that funds and facilitates education and training scholarships for NFP board members, managers, and volunteers. Launched in 2008, ASF grew quickly from manual, spreadsheet‑based processes and needed a cost‑effective system to manage rising application volumes, improve visibility and transparency, enable better marketing and segmentation, and communicate more effectively with funders and applicants.

Loaded Technologies implemented Sugar Professional—integrated with Moodle for application assessment and Joomla for the web front end—using an agile, customized approach to manage partners, online applications and communications. The solution delivered a reported 10x (described as 1000%) increase in operational efficiency, supported a 300% increase in scholarships awarded, enabled processing of nearly 1,000 applications in three days with 325 awards, eliminated a third‑party email cost and achieved these results without additional staff.

Australian Scholarships Foundation

Amy Lyden

CEO