Case Study: CAP’TRONIC achieves scalable, stable management and improved visibility with SugarCRM (Sugar Professional)

Sugar Professional Drives Growth and Innovation At CAP’TRONIC

CAP’TRONIC is a French government‑funded program based in Grenoble that helps SMEs adopt advanced electronics and technology, supporting over 1,800 companies through 12 offices and 300 support centers. Its aging custom data management system was costly, fragile and hard to scale, causing data loss and heavy reliance on spreadsheets; CAP’TRONIC needed a stable, customizable platform with reporting, scheduling and broad accessibility.

CAP’TRONIC chose Sugar Professional, configured by Synolia, and deployed a hosted, fully customized instance that replaced the legacy system within months. The new solution improved data integrity and visibility, streamlined tracking of accounts, staff and third‑party contracts, reduced hosting and support costs, and provided a scalable backbone to support growth and future integrations.

Cap'Tronic

Jean-Philippe Malicet

Director