Case Study: Fulfillmentcompanies.net achieves 65% faster processing and 45-minute monthly invoicing with SugarCRM

Fulfillmentcompanies.net Reduces Processing Time By 65% With SugarCRM

Fulfillmentcompanies.net is an online lead-generation company that matches businesses with warehousing and fulfillment vendors. Facing slow, manual workflows—prospect follow-up that required 3–5 emails per lead, separate hand-entry billing into QuickBooks, and limited scalability—the team needed a way to automate processes and improve response times.

They implemented Sugar Professional (OnDemand) with in-house customization and QuickBooks integration, going from development to production in two months. The automation reduced core processing time by 65%, cut monthly invoicing from 9–11 hours to about 45 minutes, sped up customer responses, eased staff workload, and helped position the company for a projected 46% revenue increase over 2012.

Fulfillmentcompanies.net

Will Schneider

Co-Founder and CEO