MoEngage B2B Case Studies & Customer Successes

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MoEngage is an intelligent customer engagement platform for the customer obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, OLA, and bigbasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration and personalization capabilities - in one dashboard.

Case Studies

Showing 187 MoEngage Customer Success Stories

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18Birdies (golf app) achieves 50% lower email costs with MoEngage (customer engagement platform)

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1Weather achieves 3X mobile user engagement and 25M incremental app opens with MoEngage

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6thStreet achieves 4x CRM business contribution in 12 months with MoEngage

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6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Higher Conversions

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7-Eleven Vietnam achieves 303% increase in new app customers with MoEngage

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abillion achieves 41% conversion uplift with MoEngage's AI-powered optimization

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ABS-CBN achieves 92% subscriber retention with MoEngage

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Adda247 achieves 35% uplift in conversion rate with MoEngage Dynamic Product Messaging

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Adda247 (edtech test‑prep platform) automates 90% of customer data analysis with MoEngage Analytics

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Adda247 (India’s leading vernacular learning platform) achieves 60% Q-o-Q revenue uplift with MoEngage (insights-led customer engagement platform)

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Ahamove achieves 14x conversions with MoEngage

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Airtel Xstream achieves 61.4% mobile retention and massive engagement with MoEngage

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Airtel Xstream achieves 30% conversion uplift with MoEngage's WhatsApp integration

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Alfagift achieves 45% increase in monthly transacting customer base with MoEngage

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Alodokter achieves 45% uplift in engagement with MoEngage's AI-based campaign optimization

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Alsaif Gallery achieves 15% revenue increase with MoEngage

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Amar Bank achieves 2x customer engagement and 8.5x email CTOR with MoEngage

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Anteraja achieves 2.25x push CTRs with MoEngage

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Audiomack achieves higher conversions and engagement with MoEngage

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Audiomack achieves an 18% increase in premium trial conversions with MoEngage

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AXISNet achieves 89.5% MAU growth with MoEngage

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Ayopop achieves 55% recovery of drop-off users with MoEngage

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Azadea Group achieves 300% growth in weekly new customers with MoEngage's omnichannel engagement platform

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Banco Pichincha achieves 18.5% increase in mobile banking usage with MoEngage

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Batelco achieves 35% increase in mobile app users with MoEngage

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Beem achieves 38% uplift in SMS click-through rates with MoEngage

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Bella Vita Organic achieves 57% retention uplift with MoEngage

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Berrybenka (Indonesia's leading online fashion & beauty retailer) achieves 14X engagement lift and higher conversions with MoEngage's machine-learning personalization

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BharatAgri achieves 30% uplift in conversion rates with MoEngage (via Segment integration)

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Bigbasket achieves 10%+ push delivery lift and 16% conversion increase with MoEngage Push Amplification

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How BigBasket Increased Its User Reachability & Operational Efficiency

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Bijak, an Agri‑Tech B2B marketplace, achieves 50% uplift in push CTR and 20% greater customer reach with MoEngage

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Bisleri achieves app adoption and boosts conversions with MoEngage

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Blibli achieves 43% uplift in repeat purchases with MoEngage

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Blibli achieves 7x cart-abandonment conversions with MoEngage

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Blibli achieves seamless omnichannel commerce and increased customer loyalty with MoEngage

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BlinkX by JM Financial Doubles MAUs with Seamless Customer Onboarding and Engagement Practices

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Brands For Less achieves 2X MAU growth and higher conversions with MoEngage

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Bukalapak achieves 2.5x increase in CTR and 80% higher conversions with MoEngage

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Cake DeFi achieves 98%+ customer retention and 200% uplift in verifications with MoEngage

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Chillr achieves 60% increase in app usage and boosts transactions with MoEngage

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Chope achieves 3X conversion lift with MoEngage

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Classic Rummy boosts player retention by 24% and triples payments with MoEngage

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How MoEngage Quickly Onboarded and Provided Stellar Customer Service to Cleargate

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Cleartrip achieves 5% conversion of users dropping off the booking funnel with MoEngage

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Cocomelody achieves 30% more sales and a 69% ROAS boost with MoEngage

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Cocomelody achieves 20% annual conversion lift with MoEngage's AI-driven omnichannel personalization

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CoinDCX achieves 80% increase in weekly active users with MoEngage

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Country Delight achieves 2.5X DAU growth with MoEngage

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Deutsche Telekom (Telekom Romania) achieves 65% higher CTR with MoEngage’s Merlin GenAI

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Domino’s Pizza boosts incremental revenue and scales customer engagement with MoEngage

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EarlySalary achieves 20x email open rates and 5% drop‑off reduction with MoEngage

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Edamama achieves a 213% uplift in conversions with MoEngage’s AI-Driven Smart Recommendations

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Empiricus achieves 135% increase in new customer retention with MoEngage

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FabHotels achieves 90% improvement in inbox placement with MoEngage

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Fastic GmbH achieves 30% more subscriptions and 15% monthly revenue from re-engagement with MoEngage

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Fave achieves 2X customer lifetime value with MoEngage Flows

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FNP (Ferns N Petals) achieves 40% conversion rate on cart abandonment campaigns with MoEngage

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Foodhub achieves highly personalised, omnichannel customer engagement with MoEngage

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Foodhub achieves an 86% increase in basket conversion with MoEngage

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Franki achieves 225% uplift in conversions with MoEngage

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How Freo Personalizes Customer Engagement and Drives Higher Conversions Using Flows and Affinity Segments

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How Freo Reports Industry Best Open Rate by Analyzing Best Time to Send Communication

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Furlenco Grew App-Driven Subscriptions From 30% to 75% in Three Years Using Contextual Engagement

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Future Pay achieves a 20% increase in active userbase with MoEngage Analytics

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Fynd Finds 129% Increase in Retention Using Predictive Segmentation

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Gaana.com achieves 120% uplift in premium subscriptions and boosts app engagement with MoEngage

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Gathern achieves 240% uplift in bookings with MoEngage

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Get My Slice achieves an industry-record 35% email open rate with MoEngage

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How GIVA Increased Its Repeat Purchase Rates by 50%

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Glance (an InMobi subsidiary) achieves 50% faster campaign go-live times and 38% higher push CTRs with MoEngage’s Merlin AI

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GoMechanic achieves 138% increase in orders with MoEngage

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GoTyme Bank achieves a unified view of 3M+ customers and major engagement gains with MoEngage

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Helpchat achieves up to 34% email open rates and 17% re-engagement of inactive users with MoEngage

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HoppyGo achieves a 69% conversion rate with MoEngage

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ixamBee achieves 20% more qualified leads with MoEngage Web Personalization

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Jeeny achieves 25% uplift in conversions with MoEngage

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Jenius achieves 66% faster go-lives and hyper-personalized customer engagement with MoEngage

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JibJab achieves a 30% boost in happy customers with MoEngage

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Jimmy Brings achieves 4x growth and expands to 8 cities with MoEngage

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Jimmy Brings achieves 2.6X revenue growth with MoEngage's affinity segmentation

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Julo Finance Optimizes Customer Engagement With Insights From MoEngage

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JULO achieves 2-day Time-to-Value and 3x transaction growth with MoEngage

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Kompas.id achieves 25% boost in subscriptions with MoEngage

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Kredivo achieves up to 40% of conversions influenced with MoEngage Automated Flows

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KUPU, a Southeast Asia classifieds leader, reduces critical alert go-live time by 96% with MoEngage Inform

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Landmark Group achieves 56% uplift in purchases and 35% subscriber growth during White Wednesday with MoEngage

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Lifestyle achieves 30% improvement in customer retention and 4X conversion lift with MoEngage

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LINE Bank achieves 86% CVR boost and cuts campaign time from 2 days to 2 hours with MoEngage

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LivWell monetizes health, rewards wellness, and scales growth during the pandemic with MoEngage

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LivWell achieves higher conversions and product adoption with MoEngage

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Loblaws achieves streamlined transactional messaging across business lines and 2x push CTR with MoEngage

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Logivan achieves customer-centric growth and mass driver onboarding with MoEngage

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Luxstay achieves 5X conversions and 60% engagement boost with MoEngage

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Magenta Telekom achieves 1.5x growth in app penetration with MoEngage

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Magenta Telekom achieves 30% conversion uplift with MoEngage

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Mamaearth achieves 219% uplift in push notification delivery rates with MoEngage

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Mamikos (Indonesia’s most popular room rental app) achieves 20% increase in room rental bookings with MoEngage Analytics

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Mamikos achieves 31% higher CTRs with MoEngage Push Templates

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MANO achieves 51% higher app activation and 30% sales uplift with MoEngage

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Mashreq Neo boosts debit card activation by 16% through omnichannel experiences with MoEngage

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Max Fashion Observes Incremental Revenue Uplift Using MoEngage

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MFast achieves a 38% increase in conversions with MoEngage

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MoneyHero Limited achieves 2M emails/day scaling for personalized customer engagement with MoEngage

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MoneyTap (a Freo brand) achieves industry-high 30% email open rates and optimized customer engagement with MoEngage

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Myco (content superapp) achieves 6X customer base growth with MoEngage

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MyDeal achieves a 2x boost in mobile conversions with MoEngage

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MySyara achieves 15% monthly retention (up from 2%) with MoEngage

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MySyara (on-demand car care) achieves 3X increase in conversions with MoEngage (customer engagement platform)

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Navi achieves 1.5x insurance upsells with MoEngage's WhatsApp engagement solution

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NOICE (Indonesia’s largest podcast & audio platform) achieves 34% DAU growth with MoEngage

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Nostragamus achieves 50% uplift in push notification delivery with MoEngage’s Push Amplification +

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NOVA Entertainment achieves a 17% increase in mobile app activity and 5% increase in in-app listening with MoEngage

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Octapharma Plasma achieves 35%+ email open rates and a 14% MoM increase in donation retention with MoEngage

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OnlineTyari achieves 400% increase in conversions and reduces marketing effort to 1/6th with MoEngage

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OptimizeFT achieves streamlined customer journeys and real-time multichannel triggered campaigns with MoEngage

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Orcas Tutoring achieves a 30–35% decrease in Cost Per Lead with MoEngage

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Oswald achieves 360-degree customer unification and personalised omnichannel engagement with MoEngage

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Outback achieves personalized, insights-driven mobile engagement with MoEngage

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OYO achieves 44% increase in push delivery for Xiaomi devices with MoEngage Push Amplification

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OYO achieves 8x increase in engagement campaigns and 5x increase in CTR with MoEngage

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OYO Steadily Increases Quarter-on-Quarter Push Notification CTR by 15% Using AI Optimization

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Payactiv achieves 100k+ emails/day and 9x conversion increase with MoEngage Inform

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PetFlow achieves higher customer engagement and increased in-store traffic with MoEngage

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Piramal Finance Automates Customer Journeys to See a 20% Uplift in Revenue

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Pocket FM achieves 3X user growth through personalized engagement with MoEngage

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PolicyBazaar achieves 100% YoY APE growth with MoEngage

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POPS Worldwide achieves 19% increase in product stickiness with MoEngage's personalized content recommendations

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Poshmark achieves 30% lift in conversions with MoEngage's Flow Versioning

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Pro360 achieves 2.6x growth in web push subscribers and 240% MAU increase with MoEngage

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Public achieves 27x Marketing Automation RoI with MoEngage

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Publishers Clearing House reactivates 30K dormant app users with MoEngage Predictions

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How Rain Doubles Retention for Customers With Insights-led Engagement

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Rain achieves 3x email deliverability and higher engagement with MoEngage

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Ralali.com reduces cart abandonment by 27% and boosts purchases 3X with MoEngage

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Razorpay achieves 29% uplift in onboarding and 25% retention improvement with MoEngage

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RentoMojo achieves 20% increase in purchase rate with MoEngage's Dynamic Product Messaging

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How S’more Increased the Onboarding Completion Rate to 85% with MoEngage and Amplitude

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S'More achieves 65% uplift in app engagement time with MoEngage

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Samco Securities Ltd achieves 10% uplift in overall revenue with MoEngage

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Samco Securities Ltd achieves 40% communication cost reduction and 5% higher click rates with MoEngage

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Segari achieves 20% higher WhatsApp delivery and 93% retention with MoEngage

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Shopo achieves 30% campaign CTRs and stronger user onboarding with MoEngage

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Shopsy by Flipkart achieves 4X uplift in conversions with MoEngage

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SIVVI.COM achieves increased sales and recovers browse & cart abandoners with MoEngage

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SkillClash achieves 30% revenue uplift and 40% Day-30 retention with MoEngage

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Skroutz achieves 350% uplift in conversions with MoEngage

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SoundCloud achieves 15% increase in music stream engagement by migrating 200+ campaigns in 12 weeks with MoEngage

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Speedi achieves a 6X increase in retention with MoEngage

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Spencer's Retail achieves 30% conversion across cart abandonment campaigns with MoEngage

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Spielworks achieves 200% revenue growth with MoEngage

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SportsCafe achieves 32% lift in page views with MoEngage Web Push

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StepSetGo achieves 8% uplift in reinstalls with MoEngage Push Amplification™ and In-App Messaging

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Sweatcoin achieves 15% uptick in customer retention with MoEngage

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How SWVL Reaches Customers at the Right Time Using Insights-Led Engagement

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Symbo Insurance achieves 100% automated omnichannel onboarding and personalized engagement for 100k+ users with MoEngage

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Tata Digital achieves zero‑latency delivery of 500+ critical alerts across 50+ brands with MoEngage Inform

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TATA Play Mobile App achieves 2X MAUs and 2X upselling revenue with MoEngage personalization and contextual engagement

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Tathastu (a Future Group subsidiary) increases Future Pay digital wallet adoption with MoEngage

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TaxiForSure achieves increased bookings, referrals, and revenue with MoEngage

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The ENTERTAINER achieves rapid migration of 45+ apps in 10 weeks with MoEngage

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The ENTERTAINER achieves AED 5.4M savings and 60%+ redemption uplift with MoEngage

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The Indian Express achieves 2X uplift in paid subscribers with MoEngage

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Thomas Cook Achieves 90% Faster Campaign Go-live Times with MoEngage’s Merlin AI

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Tickertape achieves ~11% in-app CTRs (surpassing 8.3% industry benchmark) with MoEngage

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Tiket.com reduces user churn by 30% with MoEngage

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Tokopedia achieves 60% improvement in first-month user retention with MoEngage

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Travelodge Upgrades Post-Booking Journey and Boosts Revenue by 354%

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Treebo achieves higher conversions and improved delivery rates with MoEngage

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UangTeman achieves 20% increase in campaign engagement with MoEngage Flows

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Udrive Personalizes Customer Journeys and Campaigns to Achieve 86% New Registrations

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Ujjivan Small Finance Bank achieves rapid digital adoption — 2 Lakh customers onboarded and ₹123+ Crore EMI collected with MoEngage

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Vedantu achieves 12% uplift in delivery rates and 6% engagement boost with MoEngage

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Vedantu achieves 65% topline growth and 3X DAUs with MoEngage insight‑led engagement platform

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VieON achieves 3X MAUs and 5X paid subscribers with MoEngage

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Viu achieves 53% uplift in video viewership and 12% more push reach with MoEngage

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Wakefit.co achieves 80% product adoption and digital customer growth with MoEngage

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Waynimóvil achieves 2.5× more loans issued with MoEngage Flows

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WeatherBug achieves 27% boost in app re-engagement with MoEngage

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WOW Skin Science achieves 10-12X uplift in ROI with MoEngage

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How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

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How Wynk Music Resurrected Dormant User Base by 30% by Identifying Preferences

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Xcite by Alghanim achieves 212% uplift in CRM-driven revenue (8% → 25%) with MoEngage

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XL Axiata Solves Segmentation And Automation Challenges With MoEngage

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XL Axiata achieves 22% increase in app stickiness and improved customer engagement with MoEngage

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YesStyle achieves 20+ multi-geo (8-language) journeys live in 12–13 weeks with MoEngage

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Zeta achieves sub-2-second omnichannel transactional messaging at scale with MoEngage Inform

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