MoEngage

MoEngage is an intelligent customer engagement platform for the customer obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration and personalization - in one dashboard From Fortune 500 enterprises such as Deutsche Telekom, Samsung, and Ally to mobile-first brands such as Flipkart, OLA, and bigbasket - MoEngage has helped amplify customer engagement for all. Product managers and growth marketers can use MoEngage to provide a personalized experience throughout the customer lifecycle stages – from onboarding to retention to growth. What makes MoEngage different, is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration and personalization capabilities - in one dashboard.

Case Studies

Showing 165 MoEngage Customer Success Stories

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18Birdies Hits a Hole in One with MoEngage by Decreasing Cost by 50%

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1Weather, Top-rated U.S. Weather App, Scales Mobile User Engagement by 3X

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6thStreet CRM team delivers 4x growth in business contribution in 12 months

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6thStreet.com Uses Smart Recommendations and AI to Drive 2.5X Higher Conversions

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7-Eleven Vietnam Drives 303% Increase in New App Customers With 360-degree Customer Profile

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abillion Improves Conversions by 41% Leveraging AI-powered Campaign Optimization

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Adda247 Witnesses 35% Uplift in Conversion Rate Using Dynamic Product Messaging

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Adda247 Automates 90% of Customer Data Analysis Using MoEngage Analytics

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How Adda247 Clocked 60% Q-o-Q Uplift in Revenue

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Vietnam-based Delivery Platform, Ahamove Sees over 14x Conversions after Partnering with MoEngage

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How Airtel Xstream achieved their North Star Metrics for Growth using MoEngage

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Airtel Xstream Saw Conversion Rates of 30% Through WhatsApp and MoEngage

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Alfagift Boosts Monthly Transacting Customer Base to 45% with Connected Retail Approach

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Alodokter Witnesses 45% Uplift in Engagement using MoEngage's AI-based Campaign Optimization

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Alsaif Gallery Witnesses 15% Increase in Revenue with Flows and Smart Recommendations

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Amar Bank’s Customer-centric Campaign Performs 8.5x Better than Industry Average

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Anteraja Increases Push CTRs By 2.25x Using Zero-Code Push Templates

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Audiomack Optimized Onboarding and Conversions with AI-driven Insights

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Audiomack Achieves 18% Increase in Premium Trial Conversion Rates From AI-Driven Insights

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How AXISNet Drives Higher Engagement, Growing MAUs by 89.5%

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Ayopop Leveraged AI-Enabled Marketing to Bring Back 55% of Drop Off Users

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Azadea Group Grows 300% Weekly New Customers after Adapting an Omnichannel Approach

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Banco Pichincha Grows 18% of Mobile Banking Usage With Personalized Push Notification

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How Batelco Leveraged MoEngage’s Capabilities to Personalize Engagement and Increase App Users by 35%

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Bella Vita Organic Uplifts Retention Rates by 57% Using MoEngage’s RFM Segmentation

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Berrybenka Achieves 14x Increase in Engagement & Boosts Conversions Using Machine-learning, Segmentation and Personalisation

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BharatAgri Clocks a 30% Uplift in Conversion Rates Using MoEngage and Segment Integration

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Bigbasket improves push notification delivery by 10% with MoEngage Push Amplification

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How BigBasket Increased Its User Reachability & Operational Efficiency

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Bijak Leverages MoEngage’s Stylized Push Campaigns to Achieve 50% Uplift in CTR

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Bisleri Leverages Phygital Engagement to Drive App Adoption

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Blibli Uplifts Repeat Purchase Rate by 43% Using Tactical Gamification

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Blibli Drives 7X Conversions on Cart Abandonment Campaigns Using Dynamic Product Messaging

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A Deep-dive into Blibli’s Seamless Omnichannel Commerce Journey

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World's Leading Off-Price Retailer Brands For Less (BFL) Uses Segmentation & Personalized Campaigns to Drive 2X MAU

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Bukalapak Witnesses 2.5X Increase In CTR Through Personalized Engagement Campaigns

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How Cake DeFi Uses Omnichannel Strategies to Retain Over 98% of Customers

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Chillr Uses Business Intelligence and Cross-channel Marketing to Target Micro-moments in Financial Services

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Chope Boosts Conversions by 3X using Advanced Segmentation and Personalized Engagement Across Channels

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Classic Rummy - Customer Case Study

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How MoEngage Quickly Onboarded and Provided Stellar Customer Service to Cleargate

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Cleartrip converts 5% of the users dropping-off the booking funnel

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Popular U.S. Bridalwear Brand Cocomelody Observes 30% More Sales

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Cocomelody Observes 20% Conversion Rate With MoEngage Flows

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CoinDCX Grow Weekly Active Users to 80% using User Path Analysis

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Country Delight Scales DAU by 2.5X Using MoEngage Customer Engagement Platform

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Telekom Romania, a Deutsche Telekom Subsidiary, Improves Campaign CTR by a Staggering 65% with Merlin GenAI

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Domino’s Delivers Delightful Customer Experiences to Boost Incremental Revenue With MoEngage

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20X Improvement in Email Open Rates Helps EarlySalary to Reduce User Dropoff Rate by 5%

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Edamama Achieves a 213% Uplift in Conversions with MoEngage’s AI-Driven Recommendations

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How Empiricus Increased Customer Retention by 135% with Automated and Personalised Journeys

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Improved Domain Reputation Helps FabHotels Achieve 90% Improvement in Email Deliverability

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Fastic, A Health & Fitness App With 50+ Million Downloads, Successfully Migrates to MoEngage

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How Fave increased Customer LTV by 2X with MoEngage Flows (lifecycle campaigns)

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FNP Witnesses a 40% Conversion Rate on Cart Abandonment Campaigns With MoEngage

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Foodhub Delivers a Personalised Experience Using MoEngage Segmentation

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Foodhub Increases Basket Conversion to 86% Using Customer Insights

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Franki Drives 225% Uplift in Conversions with Predictions for Video-powered Culinary Experiences

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How Freo Personalizes Customer Engagement and Drives Higher Conversions Using Flows and Affinity Segments

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How Freo Reports Industry Best Open Rate by Analyzing Best Time to Send Communication

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Furlenco Grew App-Driven Subscriptions From 30% to 75% in Three Years Using Contextual Engagement

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Future Group’s Wallet App Future Pay Boosts Active Userbase by 20% with MoEngage Analytics

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Fynd Finds 129% Increase in Retention Using Predictive Segmentation

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Gaana boosts premium subscriptions and drives app engagement with MoEngage

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Gathern Sees a 240% Uplift in Bookings Using Flows and Smart Recommendations

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Get My Slice Achieved an Industry-Record of 35% in Email Open Rates Using MoEngage

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How GIVA Increased Its Repeat Purchase Rates by 50%

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GoMechanic Saw a 138% Increase in Orders with Action-based Push Notifications

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How Philippines’ Fastest Growing Bank, GoTyme, Unified 3 Mn+ Siloed Customers

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Helpchat Achieves Up To 34% Open Rates For Email Campaigns With MoEngage

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How HoppyGo Achieved a 69% Conversion Rate With Multi-Channel Engagement

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HowixamBee generated 20% more qualified leads by personalizing theirwebsite

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Jeeny Observes 25% Uplift in Conversions with MoEngage’s Personalized Cross-channel Campaigns

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JibJab Observes 30% Boost in CTR by Personalizing Push Notifications

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Retail Omnichannel Growth Strategies from JimmyBrings

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Jimmy Brings Grows Revenue by 2.6X Using Affinity Segmentation

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Julo Finance Optimizes Customer Engagement With Insights From MoEngage

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JULO Speeds Up Strategy: Improves Time to Value (TTV) from Weeks to JUST 2 Days

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How Kompas.id Drives 25% Boost in Subscriptions with Onsite Messaging

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Kredivo Uses MoEngage Automated Flows To Influence Up To 40% Conversions

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How KUPU Reduced Critical Alert Go-Live Time By 96% with MoEngage Inform

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Landmark Group Takes the Lead in the GCC during White Wednesday Sale

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Lifestyle Improves Customer Retention by 30% Using Dynamic Engagement Strategy

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How LivWell Monetizes Health, Rewards Wellness, and Grows Business During a Pandemic

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LivWell Leverages Advanced Segmentation to Drive Higher Conversion and Product Adoption

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How Customer Centricity is the Key to Growth Strategy

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Luxstay Witnesses 60% Boost in Engagement Rate Using Segmentation and Personalization

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Magenta Telekom Observes 1.5x Growth in App Penetration by Focussing on Customer-centricity

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Hallo Magenta Maximised Conversions by 30% Using MoEngage Push Notifications and Flows

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How Mamaearth Successfully Increased Delivery Rates by 219%

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Mamikos Boosts Room Rental Bookings by 20% Using MoEngage Analytics

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Mamikos witnesses 31% Higher Click Through Rates with Mobile Push Notification Templates

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MANO Observes a 50% Rise in App Activation Rates Using Personalised Communication

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Mashreq Neo Boosts Debit Card Activation by 16% Through Omnichannel Customer Experiences

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MFast Moves The Conversion Needle by 38% With Personalized Engagement

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MoneyTap (a Freo brand) Records Industry High Open Rates of 30% and Optimizes Customer Engagement

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Myco Achieves a 6X Increase In Their Customer Base With MoEngage

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MyDeal Boosts Conversions by 2X With A Mobile-Forward Engagement Strategy

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How MySyara Increased its Monthly Retention from 2% to 15%

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MySyara Witnesses 3X Increase in Conversions Using Segmentation

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How Navi Used WhatsApp to Increase Insurance Upsells by 1.5x

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NOICE Adopts An Insights-led Approach To Engagement, Boosts DAUs By 34%

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Nostragamus achieves 50% uplift in push notification delivery with moengage’s push amplification

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NOVA Entertainment Boosts Loyalty with Listeners via an Insights-led Approach to Engagement

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Octapharma Plasma Observes 35% Open Email Rates with Personalized Segmentations

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OnlineTyari Achieves 300% Increase in Conversions with MoEngage

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OptimizeFT Builds Customer Journeys and Leverages Trigger Campaigns

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How Orcas Decreased its Cost Per Lead by 30-35% With Automated Campaigns

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How Oswald, a Unilever Brand, Uses MoEngage to Power Omnichannel Engagement

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How Outback Personalized Engagement Campaigns Using MoEngage Insights

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OYO Boosts Push Notification Delivery by 44% Using MoEngage

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OYO Rooms Observes 8X Increase In Engagement with Seamless Omnichannel User Engagement

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OYO Steadily Increases Quarter-on-Quarter Push Notification CTR by 15% Using AI Optimization

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Petflow Uses Web Push Notifications to Boost Declining Email Engagement, Drive in-store Traffic

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How Policybazaar Adopted a Proactive Approach to Engagement Using MoEngage

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How POPS Worldwide Increased Product Stickiness By 19% Via Personalized Content Recommendations

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Poshmark Observes a 30% Lift in Conversions due to Flow Versioning with MoEngage

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How Pro360 Grew Their Subscribers by 2.6x Using Smart Triggers

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Public Improves its Marketing Automation ROI by 27x Using Customer Journeys and New Channels

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Publishers Clearing House Re-engages 30k Dormant App Users With MoEngage Predictions

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How Rain Doubles Retention for Customers With Insights-led Engagement

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How Rain Increased Email Deliverability by 3X and Cracked Email Inboxing

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Ralali Reduces Cart Abandonment by 27% Through Intelligent Customer Engagement

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RentoMojo Witnesses 20% Increase In Purchase Rate Using Dynamic

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How S’more Increased the Onboarding Completion Rate to 85% with MoEngage and Amplitude

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S’More achieves 65% Uplift in the App Engagement Time with Personalized Customer Experiences

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Samco Securities Uplifts Overall Revenue by 10% Through Contextual Engagement

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How Segari Delivers 20% Boost in WhatsApp Performance over Benchmarks

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Shopo Leverages Marketing Automation To Grow Its One-Of-A-Kind Marketplace App

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Flipkart Shopsy Observes 4X Uplift in Conversions Using MoEngage

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How SIVVI.COM increased sales with MoEngage dynamic emails and push notifications

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SkillClash Achieves 30% Uplift in Revenue Using MoEngage’s Segmentation Capabilities

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On Beat with SoundCloud Migrating 200+ Campaigns to MoEngage for 100M+ Users in 12 Weeks

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Speedi Witnesses a 6X Increase in Retention Rate Using Segmentation and Personalization

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Spencer’s Uses Insights-led Personalization to Drive 30% Conversion Across Cart Abandonment Campaigns

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Spielworks Sees a 200% Growth in Revenue With MoEngage

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SportsCafe achieves 32% lift in page views with MoEngage web push

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StepSetGo Uplifts Reinstalls by 8% With Push Amplification™ and In-App Messaging

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Sweatcoin Observes a 15% Uptick in Customer Retention Using MoEngage Advanced Analytics

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How SWVL Reaches Customers at the Right Time Using Insights-Led Engagement

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How Symbo Insurance used MoEngage as an All-in-one Engagement Platform

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How Tanishq Replicated its Offline Success by Increasing App Retention Rates by 25%

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Tata Digital Delivers Critical Alerts Across 50+ Brands with 0 Latency

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Tathastu Leverages Moengage to Increase Digital Wallet Adoption With Future Pay

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TaxiForSure (now part of Ola) Perfecting the customer lifecycle Retention, Referral, Revenue

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The ENTERTAINER Chooses MoEngage and Migrates 45+ Apps within 10 Weeks

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How Tickertape Drives ~11% In-App CTRs Overtaking Industry Benchmark of 8.3%

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Tiket.com Reduces Churn by 30% Through Automated Flows & Triggered Emails

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Tokopedia improves first-month user retention by 60% using MoEngage

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Treebo Achieves Higher Conversions and Improved Delivery Rates with MoEngage

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UangTeman Increases User Engagement Using Personalized Communication

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Udrive Personalizes Customer Journeys and Campaigns to Achieve 86% New Registrations

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How Ujjivan Small Finance Bank Fast-Tracked Digital Adoption Among Mass Unserved and Underserved Customer Segments

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Vedantu Achieves 12% Uplift in Delivery Rates and Boosts Customer Engagement

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Vedantu Grew 65% of Their Topline Business With Insight-led Engagement

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How VieON Improved MAUs by 3X and Paid Subscribers by 5X Using an Insights-led Engagement Platform

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Viu Uplifts App Engagement With Intelligent Video Recommendations Using AI

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Wakefit.co’s Three-Point Strategy To Digital Customer Growth

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How MoEngage Flows Helped Waynimóvil Increase The Number of Loans Issued By 2.5x

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WeatherBug Drives Customer Loyalty with 27% Boost in App Re-engagement Rate

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WOW Skin Science Clocks a 10-12X Uplift in ROI

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How Airtel Wynk Music Reactivated 44% of Dormant Customers Using Insights-led Engagement

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How Wynk Music Resurrected Dormant User Base by 30% by Identifying Preferences

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XL Axiata Solves Segmentation And Automation Challenges With MoEngage

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XL Axiata Drives 22% Increase in App Stickiness and Improves Customer Engagement

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