Insider B2B Case Studies & Customer Successes

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Insider is a digital experience delivery platform for marketers. Accessible from a unified data engine, Insider enables marketers to leverage personalization, predictive segmentation and real-time technologies to boost loyalty and digital growth. Insider is a technology company with offices in London, Moscow, Singapore, Dubai, Warsaw, Istanbul, Kuala Lumpur and Jakarta. Insider was listed as one of Europe’s 100 Hottest Startups in 2016 by WIRED Magazine, featuring European startups that are having an impact.

Case Studies

Showing 242 Insider Customer Success Stories

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4fun Media S.A achieves 8,48% push open rate and 293% conversion rate uplift with Insider

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Adidas achieves 35.31% higher conversion from returning users with Insider

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AhaMove achieves 10x conversion and 6,500 orders with Insider

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Air Arabia achieves a 105.07% membership rate uplift with Insider

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airBaltic achieves 5.8% conversion rate uplift with Insider

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airBaltic achieves a 5.8% CVR increase with Insider’s AI-powered user segmentation

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Al Arabiya achieves 200% CTR boost with Insider’s Recommendation Engine

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All Nutrition achieves 12.67% revenue contribution in 3 months with Insider

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Amway boosts CVR by 10% and cuts cart abandonment by 30% with Insider

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Answear boosts conversions with Insider social proof notifications

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Aramex achieves 41.18% conversion rate uplift with Insider Geo-targeted Messaging

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Aramex achieves 41.18% higher conversion with Insider

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Atasun Optik achieves 264% conversion rate uplift with Insider

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Auchan speeds up the path to purchase with Insider

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Avis saves 39% in customer support costs with Insider’s AI-powered WhatsApp CX

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Avon increases average order value by 11% with Insider's AI-powered Smart Recommender

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Avon achieves up to 78% higher conversions with Insider One

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Ayakkabi Dunyasi achieves 89.87% ROAS uplift with Insider AI-powered Predictive Ad Audiences

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bdsklep.pl achieves 27.2% conversion rate uplift with Insider

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Beacon Lighting achieves a 22% add-to-cart boost with Insider

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Beacon Lighting achieves a 22% increase in add-to-cart rates with Insider

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Belgian Cycling Factory achieves faster personalization and higher CLTV with Insider

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Berrybenka improves onsite engagement and conversions with Insider

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Bookblock achieves 5X ROI and higher conversions with Insider

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Booktopia improves sales conversions with Insider

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Booktopia boosts conversions with Insider's onsite optimization and smart recommendations

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How Bremont pioneers individualized, cross-channel customer experiences in retail

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BRUCE BOLT achieves 33% email and SMS revenue growth with Insider One

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Bumrungrad International Hospital achieves 25% higher conversions with Insider

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Burger King achieves 25% higher conversion rate than industry average with Insider

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by.U boosts onboarding conversions with Insider

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Carrefour reduces cart abandonment and lifts conversions with Insider

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Chemist Warehouse achieves 85% uplift in online conversions with Insider web push

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Chemist Warehouse achieves 85% conversion uplift with Insider web push notifications

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Chemist Warehouse boosts revenue by 26.7% with Insider

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Chow Sang Sang achieves 23.5% conversion uplift with Insider

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Chow Sang Sang achieves 23.5% conversion uplift with Insider

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Circles.Life boosts conversions by 7.84% with Insider’s Exit Intent Technology

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Clarins achieves 20x WhatsApp sales growth with Insider One

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Clarins México achieves 20x WhatsApp sales growth with Insider One

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Clothing Apparel Company achieves 381% higher conversion rates with Insider

CNN achieves a 5.81% CTR increase with Insider

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CNN achieves 175% more returning visitor sessions with Insider

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Coca-Cola achieves up to 19% conversion uplift with Insider

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Coca-Cola increases conversion rate by 19% with Insider

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Coppel Achieves 41X ROI and 13.16% Conversion Uplift with Insider One

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Credissimo improves loan application conversions by 48% with Insider

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Decathlon achieves higher AOV and conversion with Insider

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DeFacto achieves 8X higher conversion rate with Insider

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DeFacto achieves 8X higher conversion rate with Insider

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Ebebek boosts mobile app revenue with Insider One

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Eberjey achieves $72k site revenue and 6.1% CTR with Insider One

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ECCO achieves 7.4x ROI and 95.6% CVR uplift with Insider

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Electroplanet achieves 92%+ email delivery and 2.5M+ product impressions with Insider One

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Elmich achieves 131K leads and 44% of web GMV with Insider One

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Enklare accelerates revenue and growth with Insider

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Erafone boosts conversions by 12.56% with Insider Mobile Web Push and gamified experiences

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Erafone boosts conversions and reduces cart abandonment with Insider

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Eskayvie achieves 3x purchase uplift with Insider One

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Etiqa improves onsite personalization and conversion rates with Insider

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Etiqa achieves higher conversion and personalized experiences with Insider

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Euronews boosts app opt-ins and unifies audience intelligence with Insider One

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Europe’s Leading Footwear Brand achieves 10%+ conversion rate uplift with Insider One

European Luxury Brand achieves 239% uplift in ROAS with Insider

Evmanya boosts conversion rates and cuts CPC traffic with Insider

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Fashionvalet increases conversions and email subscribers with Insider

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a leading high-street bank boosts student loan engagement with Insider

First Bank of Nigeria boosts conversions and engagement with Insider

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flyadeal achieves 80% uplift in ROAS with Insider

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flyadeal achieves 80% uplift in ROAS with Insider

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flyadeal achieves 378X ROI and higher conversions with Insider

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Forum Sport achieves 6% revenue growth with Insider

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FOX achieves 3X more website traffic with Insider web push notifications

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FPT Shop scales 120+ campaigns and boosts 200K users with Insider One

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GAIA achieves 166% conversion increase with Insider

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Garanti BBVA increases mobile web conversions with Insider InStory

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Garanti BBVA achieves 21% higher online banking log-in rates with Insider

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Garanti BBVA achieves up to 502% higher conversions with Insider

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General Nutrition Centre achieves a 41.48% increase in average order value with Insider

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gesund.de Achieves 22% E-Prescription Reminder Conversions with Insider

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Global Fashion Retailer achieves 757% uplift in e-commerce conversion rate with Insider

Glosel achieves ROI and higher conversions with Insider

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GNC increases average order value by 41.48% with Insider

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Guardian achieves 160%+ CVR increase with Insider

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HalloBumil boosts mobile engagement with Insider

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HalloBumil drives 3.9x engagement with Insider

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Hangikredi achieves a 6.85% conversion uplift with Insider One Mobile Personalization

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Hangikredi.com achieves a 6.85% conversion rate uplift with Insider

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Hassan’s Optician Co. achieves 10% sitewide conversion uplift with Insider

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HipVan achieves 46.7% conversion rate uplift with Insider

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Horace increases conversions and product discoverability with Insider

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Hotel Booking App achieves a 156% conversion uplift with Insider Mobile Experiments

Huawei increases sales and cart completion with Insider web push notifications

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Hunkemoller achieves 20% conversion uplift with Insider Social Proof

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Hunkemöller Boosts Conversions by 20% with Insider

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Hypermart increases email open rates with Insider

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Hyundai improves test drive lead generation with Insider

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iBOOD.com boosts AOV by 12% and cuts cart abandonment by 10% with Insider

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iBOOD.com achieves 20M+ revenue and 100X ROI with Insider One

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ICI PARIS XL achieves +110% conversion rate uplift with Insider

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ICI PARIS XL achieves 110% conversion uplift with Insider

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IKEA gets more than 3,000 4-star reviews with in-app overlays

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INEA boosts lead conversion and customer insight with Insider

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Ingatlan achieves 6X ROI with Insider

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Instantprint achieves 38x ROI and £500,000 in incremental revenue with Insider

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Inter Cars drives mobile engagement and conversion with Insider

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Intersport achieves 4% higher AOV with Insider

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IRVINS achieves a 64.4% conversion rate uplift with Insider

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IRVINS boosts conversions and loyalty with Insider One

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ITeSHOP achieves 11% conversion uplift with Insider

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Joker achieves 18% mobile web conversion uplift with Insider InStory

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Justmylook drives revenue and product discovery with Insider

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Justmylook achieves higher sales and engagement with Insider

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KFC Achieves a 5% Conversion Rate Uplift with Insider

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Kiehl’s achieves 25% higher CVR with Insider One

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LC Waikiki achieves 11.31% conversion rate uplift with Insider Smart Recommender

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LC Waikiki achieves 11.31% conversion rate uplift with Insider's personalized recommendations

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a leading hotel chain increases mobile web direct bookings by 12.3% with Insider

Leading Online Travel Agency achieves 6.2% increase in bookings with Insider in-app messages

Leading Online Travel Company increases ancillary revenue by 128% with Insider

Leiturinha achieves 5X ROI and 3.5% CTR with Insider

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Lenovo boosts conversions with Insider

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Lenovo achieves 12% online sales growth with Insider

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Lenovo achieves 12% uplift in online sales with Insider

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Lenovo boosts add-to-cart clicks and engagement with Insider

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Leroy Merlin boosts ecommerce revenue by 8.8% with Insider Architect

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Levi's Turkey achieves 31X ROI with Insider One

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Lexus achieves 35% higher conversion rate with Insider

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Lexus achieves 64% higher lead generation with Insider

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Lexus achieves 12X ROI growth and higher conversions with Insider

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Liv Up achieves 259% CRM revenue growth with Insider One

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Liv Up boosts CRM revenue by 259% with Insider

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M.Video improves purchase confidence with Insider

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MAC Cosmetics achieves 8.9X ROI with Insider

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MAC Cosmetics achieves 123.5% uplift in conversions with Insider

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MAC Cosmetics achieves 17.2X ROI with Insider’s Web Suite

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MadeiraMadeira Achieves 52X ROI with Insider Architect

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Makro achieves 25% uplift in AOV with Insider

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MandM Direct maximises customer lifetime value with Insider

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Marks & Spencer achieves 15.1% cart recovery with Insider Web Push

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Martes Sport achieves 30X ROI with Insider

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Martes Sport achieves 30X ROI with Insider

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Matahari achieves 356X ROI in four months with Insider

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MATY increases AOV by 6% with Insider

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Mavi increases opt-in rates by 21% with Insider

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Maxaroma achieves $2.3M incremental revenue with Insider

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McDonald's increases average order value with Insider

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Mealbox reduces cart abandonment with Insider push notifications

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Media Markt achieves a 5.10% conversion rate uplift with Insider

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Media Prima achieves 525.71% uplift in average session duration with Insider One’s InStory

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Media Prima achieves 525.71% higher average session duration with Insider InStory

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Medpets boosts customer loyalty and conversions with Insider

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Melvita achieves a 28% conversion uplift with Insider

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Melvita achieves 28% higher conversions with Insider One

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Micromania achieves 64% higher conversions with Insider

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Miele Achieves 68% Conversion Uplift with Insider Smart Overlays

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Monster Notebook achieves 2.9X ROAS with Insider’s Predictive Ad Audiences

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Monster Notebook achieves 2.9X ROAS growth with Insider Predictive Ad Audiences

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Mothercare boosts lead generation and conversions with Insider’s Message Box

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myToys increases conversions with Insider

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Nayomi boosts AOV and conversion with Insider

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Neredekal.com achieves 11,76% higher click-through-rate with Insider A/B testing

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New Balance achieves 556% conversion rate uplift with Insider

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Newsweek increases user engagement and reduces bounce rate with Insider

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Nissan boosts test drive form completions with Insider

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Nissan India achieves 21% conversion rate with Insider

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NTV boosts app engagement and drives 1.6 million sessions with Insider

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NTV boosts app engagement and drives 1.6 million sessions with Insider mobile push notifications

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OLX achieves 8.2% CTR on mobile web with Insider One

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OLX achieves 8.2% mobile web CTR with Insider One

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an online gambling platform boosts revenue with Insider One

Online Gambling Platform Company boosts low-stake football game conversions with Insider

Orami boosts cart recovery and revenue with Insider

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How Niche Coffee Business transforms its eCommerce experience with AI-backed predictive segments

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OTTO achieves higher conversion and subscription rates with Insider web push

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OTTO achieves 5% uplift in AOV with Insider

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OTTO achieves 5% higher AOV with Insider onsite personalization

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Paper Mart achieves 95X ROI and a 21% increase in AOV with Insider

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Pegasus drives conversions and return on ad spend with the help of AI

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Pegasus boosts conversions and ROAS with Insider AI Insights

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Pegasus achieves a 17% ROAS increase and 93% CVR lift with Insider

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Percentil increases conversion rate by 25% and AOV by 10% with Insider

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Peugeot increases test drive form fills by 120% with Insider

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Peugeot achieves 120% more test drive applications with Insider One

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PharmaMarket achieves 26% search add-to-cart rate and €1.6M revenue with Insider

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Philips achieves a 35% uplift in AOV with Insider

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Philips achieves 40.1% CVR increase with Insider

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Pierre Cardin achieves 67.95% lower Cost Per Acquisition with Insider Predictive Ad Audiences

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Pixmania achieves 50% quarterly growth with Insider One

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a household-name pizza chain achieves a 21% increase in takeaway orders with Insider geofence technology

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PizzaPortal.pl achieves double digit increase in conversion rates with Insider

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PizzaPortal.pl achieves double-digit conversion uplift with Insider gender prediction

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ProductPro achieves a 25% conversion rate uplift with Insider

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Promod Achieves 38X ROI with Insider

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Puma boosts mobile conversion rates with Insider

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PUMA achieves 231% more leads with Insider

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PUMA achieves a 27% increase in conversion rate with Insider

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Rebel Sport achieves $310K in new revenue and 11.4% more log-ins with Insider

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Remix achieves 22.23% higher conversions with Insider One

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REV Media Group boosts content engagement with Insider

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REV Media Group boosts content engagement with Insider

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Rivièra Maison achieves 17.08% AOV uplift with Insider

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Riviera Maison Achieves 2.53X Revenue per Visitor Growth with Insider

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Samsung achieves 275% higher conversions with Insider

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Samsung achieves a 24% increase in cart recovery rate with Insider

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Samsung achieves a 24% increase in cart recovery with Insider’s Web Conversion Suite and Web Push

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Samsung achieves 275% conversion growth with Insider One

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Sapphire achieves 98% higher AOV with Insider

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SELSEY boosts conversions by 8% with Insider

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Shanghai Tang achieves 61% conversion rate uplift with Insider

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Skycash increases ancillary revenue with Insider

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Slazenger achieves 49X ROI with Insider's omnichannel marketing solution

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Somethinc achieves 95% chatbot automation with Insider One

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Sports News App achieves higher mobile engagement with Insider rich push notifications

Star-Typ-Sport achieves a 9% uplift in registrations with Insider

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Tactics boosts omnichannel marketing ROI with Insider

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The First Group boosts guide downloads with Insider

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The Gioi Di Dong achieves 17% higher revenue per session with Insider

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Thegioididong.com achieves a 17% revenue per visit increase with Insider mobile web split-testing

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Ticketmaster achieves a 7.46% conversion uplift with Insider's FOMO campaign

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Toyota boosts test drive applications by 166% with Insider

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Traektoria increases conversion by 100% with Insider

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Trolley achieves 29.81% conversion rate uplift with Insider

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U.S. Polo Assn. achieves 135.03% higher ROAS with Insider

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Ulmart increases email subscription conversions by 10.49% with Insider

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United Colors of Benetton achieves 7x higher conversions and 9x more new user sign-ups with Insider

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United Colors of Benetton achieves 7X conversions and 10X new users with Insider

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UNT doubles revenue per session and reduces cart abandonment with Insider

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VamSvet achieves 13.12% conversion rate uplift with Insider

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Virgin achieves 350% CVR increase with Insider

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Virgin Megastore achieves 350% CVR increase with Insider

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Vogacloset achieves 30X ROI with Insider

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W.KRUK achieves 51% revenue per session uplift with Insider’s AI-backed cart abandonment solutions

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Waldo's achieves 70% cart journey revenue share with Insider One

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Watsons achieves 50% higher ROAS on Facebook with Insider Predictive Ad Audiences

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Watsons achieves 50% higher return on ad spend on Singles Day with Insider

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Wave Money achieves 30% more eKYC upgrades and 200K more monthly transactions with Insider

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Wojas reduces cart abandonment with Insider

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a world-leading insurance company eliminates app update complaints with Insider mobile push notifications

Youdge boosts lead generation and conversion with Insider

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Yves Rocher achieves 4.49% conversion uplift with Insider

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Yves Rocher achieves 39% higher ROAS with Insider

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