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Visit Website8,48% push open rate and 293% conversion rate uplift with optimizing push notification timing strategy
4fun Media S.A
Łukasz Modzelewski
Digital Media Director
Insider
Insider is a digital experience delivery platform for marketers. Accessible from a unified data engine, Insider enables marketers to leverage personalization, predictive segmentation and real-time technologies to boost loyalty and digital growth. Insider is a technology company with offices in London, Moscow, Singapore, Dubai, Warsaw, Istanbul, Kuala Lumpur and Jakarta. Insider was listed as one of Europe’s 100 Hottest Startups in 2016 by WIRED Magazine, featuring European startups that are having an impact.
Case Studies
Showing 135 Insider Customer Success Stories
Adidas Achieves 35.31% Conversion Rate Increase from Returning Users Through Smart Segmentation
Adidas
Sam Hau
E-commerce Manager
105.07% membership rate uplift with loyalty program form optimization
Air Arabia
Elmehdi RAGUIGUE
Senior Manager E-business & Ancillary Revenue
How airBaltic Achieved a Conversion Rate Uplift of 5.8% with Home Page Personalization
airBaltic
Maris Rudens
Head of Digital Marketing and Loyalty
Al Arabiya increases their click-through rate by 200% with AI-backed recommendations
Al Arabiya
Karim Morgan
Head of Digital Operations
Insider contributes to 12.67% of All Nutrition’s revenue in just 3 months
All Nutrition
Cesar Esposito
General Manager
Creating a sense of urgency on the path to purchase with social proof notifications
Answear
Piotr Maciążka
E-Commerce Project Manager
41.18% conversion rate uplift with Geotargeted messaging
Aramex
Hassan Mikail
Chief E-commerce Officer
How Atasun Optik Increased Its Conversion Rate by 264% by Delivering Gamified Mobile Web Experiences
Atasun Optik
Ozgur Tali
Head of Ecommerce
Auchan speeds up the path to purchase with price comparisons
Auchan
Olga Tarasova
ECommerce Director
Avon increases average order value by 11% and click-through rate by 13%
Avon
Orkun Gul
General Manager
27,2% conversion rate uplift with personalized incentives for CPC visitors
bdsklep.pl
Paweł Paszkowski
Managing Director
Insider’s social proof gives Beacon Lighting a 22% boost in add-to-cart rates
Beacon Lightning
Jane Houghton
E-Commerce Marketing Manager
Berrybenka builds unified customer experiences using advanced segmentation for contextualized onsite product engagement
Berrybenka
Agata Trevelin Vifenda
Assistant Digital Marketing Manager
The revenue-driving strategies resulting in 5X ROI for Bookblock
Bookblock
Tom Strickland
Chief Executive Officer
How Booktopia drives sales conversions with onsite category optimization and recommendations
Booktopia
Wayne Baskin
Deputy CEO, Chief Technology Officer
How Bremont pioneers individualized, cross-channel customer experiences in retail
Bremont Watch Company
Chris Reynolds
Managing Director
Burger King achieves a 25% higher conversion rate than the industry average
Burger King
Dmitriy Yakovlev
Head of Marketing
Carrefour uplifts conversion rate by 350% conversion with web push notifications
Carrefour
Michael Chen
E-Commerce Manager
Chemist Warehouse increases conversion rate by 85% with web push notifications
Chemist Warehouse
Paco Albie
Digital Performance and Experience Manager
Chow Sang Sang Achieves 23.5% Uplift in Conversion Rate Using Onsite and Email Smart Recommendations
Chow Sang Sang
Chi Fai Leung
Head of eCommerce
How Circles.Life Boosted Conversions by 7.48% Using Insider’s Exit Intent Technology
Circles.Life
Gaurav Gupta
Senior Regional Manager, Omnichannel Marketing
Clarins boosts lead capture by 45% with gamification
Clarins
Leading Retailer Optimizes Ad Spend & Generates Quality Leads Through Predictive Segmentation Technologies
Clothing Apparel Company
13.12% conversion rate uplift with one simple banner
CNN
Umut Katırcı
Content and Business Development Director
How CNN TURK improved brand loyalty with web push notifications
CNN
Umut Katırcı
Content and Business Development Director
Coca-Cola sees a 19% conversion rate uplift with onsite engagement actions
Coca-Cola
Macarena Arriagada
Manager of Digital Channels
How Credissimo improved form completions with a simple tweak
Credissimo
Ivan Kostov
Marketing Manager
Decathlon boosts average order value by 8% with personalized customer experiences
Decathlon
Wojciech Zięba
ECommerce & Omnichannel Director
DeFacto drives 8X higher conversion rate with behavioral app push notifications
DeFacto
Abdulkadir Erkatranci
ECommerce Business Analytics Manager
How Erafone improves conversions with mobile web push and gamification
Erafone
Wisman Odhin
ECommerce Manager
How Etiqa Insurance Improved Onsite Personalization and Heard Customers’ Feedback Using Insider’s Web and Mobile Suite
Etiqa
Dennis Liu
Chief Digital & Transformation Officer
European Luxury Brand Increases ROAS through Likelihood to Purchase Segmentation
European Luxury Brand
Using L2P to discover high-value audiences
Evmanya
Sevki Argalioglu
Growth Hacker
Fashionvalet - Customer Case Study
Fashionvalet
Nadia Norzuhdy
Marketing Executive
Timing is everything – using behavioral data to send push notifications at the optimal time for success
Financial Services Organization
Flyadeal increases return on ad spend by 80% with predictive segments
flyadeal
Ahmed Albrahim
Chief Customer and Commercial Officer
Forum Sport drives +6% revenue growth with Al-powered segmentation
Forum Sport
Nagore Sainz De Murieta Del Cid
Digital Marketer - Ecommerce, SEO & UX
How FOX achieves 4X more traffic with segmented web push notifications
FOX
Evren Unal
VP, Head of Digital Media
Garanti BBVA increases mobile web conversions with InStory
Garanti BBVA
Garanti BBVA increases banking log-in rates by 21% with segmentation
Garanti BBVA
Fatih Yesilyurt
Digital Sales Supervisor
Using innovative techniques to highlight site promotions
General Nutrition Centre
Yasar Caglak
Supply Chain Manager
How a prominent global fashion retailer achieved a 757% uplift by targeting visitors who are more likely to make a purchase
Global Fashion Retailer
HalloBumil A Growth Retrospective with Insider
Hallobumil
Mia Argianti
Head of B2B Marketing at KlikDokter & Founder
6,85% conversion rate uplift with personalization solution for returning mobile site visitors
Hangikredi.com
Mustafa Oral
Sales and Marketing Manager
How HipVan Achieved Conversion Rate Uplift of 46.7% Using Individualized Cross-Channel Journey Orchestration
HipVan
Shobhit Datta
Chief Marketing Officer
Men’s Grooming Brand Horace increases conversions and product discoverability with Insider
Horace
Kim Mazzilli
Co-Founder
Global hotel booking app achieves a conversion rate uplift of 156% with Mobile Experiments
Hotel Booking App
How a leading global ICT solutions provider increased its sales with web push notifications
Huawei
Tan Mingyang
Self-Operated E-Mall Dept Owner
Hunkemöller achieves a 20% conversion uplift with social proof
Hunkemoller
Bert Middendorp
Manager eCommerce
How Hyundai improves test drive applications and generates more leads
Hyundai
Hazal Tikir
Marketing Communication & Brand Specialist
How iBood Increased Its AOV by 12% and Reduced Cart Abandonment by 10% with Insider’s Push Notification And Product Recommendations
iBOOD.com
Lukas Jorissen
Chief Marketing Officer
How ICI PARIS XL Achieved +110% CR Uplift Using Onsite Personalization
ICI PARIS XL
Kristof Vervliet
ECommerce Manager
IKEA gets more than 3,000 4-star reviews with in-app overlays
IKEA
Ayse Gedikli
Ecommerce Manager
Sharing knowledge between online and offline to create a single customer view that drives conversion
INEA
Izabela Iwaniak
E-Sales Manager
Ingatlan drives 6X more ROI with personalized customer journeys
ingatlan.com
Balint Kuka
Digital Personalization Manager
How Inter Cars drives mobile engagement and conversion
Inter Cars
Jakub Gierszyński
ECommerce and Marketing Director
IRVINS Records a 64.4% CR Uplift Using Insider’s Personalization Tech
IRVINS
Reno Chow
Head & Global E-commerce
How ITeSHOP successfully converted 11% of their customers using Timely Dynamic Product Reminders
ITeSHOP
Giovanni Cirillo
ECommerce Director
Childcare brand Joker increases conversions by 73% with InStory
Joker
Mehmet Turkel
ECommerce Manager
How Justmylook drives revenue through on-site personalization before even making a sale
Justmylook
Luke Williams
Sales Director
KFC boosts conversion rate uplift by 5+%
KFC
Matthew Chan
Group Chief Digital Officer
11.31% conversion rate uplift with personalized recommendations
LC Waikiki
Salih Yılmaz
E-commerce Director
Leading Hotel Chain Increases Direct Bookings on Mobile Web by 12.3% with a Countdown Timer Coupon
Leading Hotel Chain Company
Leading OTA achieves 6.2% increase in bookings with in-app messages
Leading Online Travel Agency
128% Increase in Ancillary Revenue Through Geofence Targeting
Leading Online Travel Company
Using urgency messaging to drive engagement and increase conversions
Lenovo
Aksinya Resnyanskaya
Lenovo
Lenovo drives 12% uplift in online sales
Lenovo
Reno Chow
Head of eCommerce
Insider helps Lexus Al-Futtaim Automotive drive leads and increase conversions by 35%
Lexus
Alaa Tarawneh
Digital Marketing Manager
How Lexus Leveraged AI Based Exit Intent Messages to Improve Lead Generation
Lexus
Gozde Yurtsal
Marketing Communications Supervisor
Helping visitors select the right products with customer review personalization
M.Video
Mikhail Morozov
Head of Product Management Team
MAC Cosmetics India achieves 8.9X ROI using Insider’s cross-channel journey orchestration and gamification
MAC Cosmetics
Karen Thompson
India Brand Head
MAC Cosmetics achieves 123.5% uplift in conversions through onsite optimization
MAC Cosmetics
Gauri Dhoundiyal
Online Coordinator
Makro uplifts average order value by 25% with web push
Makro
Matthew Avramit
ECommerce Sales Manager
MandM Direct maximises customer lifetime value with Insider
MandM Direct
Matt Grisman
Head of Customer Retention
Marks & Spencer achieved an impressive 15.1% Cart Recovery Rate with Web Push
Marks & Spencer
Martes Sport achieves 30X ROI with web personalization
Martes Sport
Przemysław Golba
Head of ECommerce
MATY lifts average order value by 6% with the help of AI
Maty
Ahmed Chinbou
Head of eCommerce - Interim Consultant
21% increase in opt-in rates with opt-in reminder personalization
Mavi
Using simple upsell messaging to increase average order value
McDonald's
Giving customers a friendly reminder thatthere are items waiting in their cart
Mealbox
5.10% conversion rate uplift with segmented web push notification
Media Markt
Vitaliy Panarin
Digital Marketing Director
Media Prima drives 525.71% uplift in average session duration with InStory
Media Prima
Paul Moss
General Manager for Data Services
Organic beauty leader Melvita boosts conversion rate by 28% with social proof
Melvita
Ceres Yu
Digital Marketing & Brand Communications Manager
How Miele, a leading German home appliances giant, improved brand awareness and conversions with Smart Overlays
Miele
Orcun Canak
Turkey e-Commerce Sales Manager
Monster Notebook reduces return on ad spend by 2.9X with AI-backed remarketing
Monster Notebook
Kayra Keri Kupcu
Corporate Communications Manager
How Mothercare increases lead generation on their mobile website
Mothercare
Faruk Balmumcu
ECommerce & Omnichannel Manager
Learning about customer preferences while increasing conversion rates
myToys
Ksenia Rodionova
Head of Platform Development
Nayomi increases average order value and conversion rates with onsite optimization
Nayomi
Osman Jamjoom
Head of Omnichannel
Leading hotel search engine platform increases click-through rate by 11.76% with A/B testing
Neredekal.com
Cagdas Polat
Marketing Manager
556% Conversion Rate Uplift with Well-timed Promotional Banner
New Balance
Arkadiusz Kotula
E-commerce Manager
Turning Visitors into Subscribers and Increasing Reader Loyalty
Newsweek
Marta Ogórkiewicz
Product Manager
How the World's Largest Car Manufacturer Drives Online Test Drive Applications
Nissan
Mert Alpkocak
Digital Marketing Specialist
Creating a sense of urgency on the path to purchase with social proof notifications
NTV
OLX drives an 8.2% click-through rate on mobile web
OLX
Doan Siscus
Chief of Operation and Data Science
Europe’s prominent online gambling platform, offering sports betting and lottery games since 2004
Online Gambling Platform Company
Bringing Visitors Back to the Checkout Page to Complete Orders
Orami
How Niche Coffee Business transforms its eCommerce experience with AI-backed predictive segments
Otten Coffee
Understanding the true impact of web push opt-in screen On customer experience & site performance
Otto
Renate Pijls
Senior CRM Coordinator
How OTTO Achieved 5% Uplift in Average Order Value Using Onsite Personalization
Otto
Corny van de Wal
Team manager Shop Development, Production and Design
Pegasus drives conversions and return on ad spend with the help of AI
Pegasus
Zeynep Nur Kaya
Digital Acquisition and Growth Marketing Specialist
Peugeot uplifts test drive applications by 120% with exit-intent overlays
Peugeot
Baris Yuceokur
Digital Marketing Supervisor
Philips increases average order value by 35% with personalization
Philips
Anissa Bégin
Website & SEO Manager
How Pierre Cardin Used Predictive Segments in AdWords to reduce their Cost Per Acquisition by 67%
Pierre Cardin
Tuba Hamzaoglu
Digital Social Media Marketing Manager
Fast food giant uses geofence technology to increase offline revenue
Pizza Chain
Double-digit conversion rate uplift with gender prediction
PizzaPortal.pl
Ewa Szczepaniak
Marketing Director
ProductPro drives conversion rate by +25% with immersive product discovery
ProductPro
Logan So
ECommerce Manager
How Puma Boosted Conversion Rates with a Holiday Themed Gamified Experience
PUMA
Vasiliy Mishin
Head of eCommerce
REV Media Group boosts content engagement with Insider’s personalized CX capabilities
REV Media Group
Paul Moss
General Manager for Data Services
How Rivièra Maison achieved 17.08% Uplift in Average Order Value (AOV) using Onsite Personalization
Rivièra Maison
Ruggero Loda
Head of E-Commerce
How Samsung Mobile Designed a Highly-Converting Multi-Channel Experience to Boost Galaxy Note 9 Sales
Samsung
Baris Gokpinar
Chief Marketing Officer
How Samsung achieved a 24% increase in cart recovery rate using Insider’s Web Conversion Suite and Web Push
Samsung
Tony Kolta
Samsung
Selsey boosts conversions by 8% with AI segmentation
SELSEY
Marta Ogórkiewicz
Head of Marketing and Digital Products
Chinese luxury brand Shanghai Tang drives conversion rate by 61%
Shanghai Tang
Janice Chow
ECommerce Manager
How Skycash increases ancillary revenue through geofence-based targeting
Skycash
Rich Push Notifications to Further Engage Sports News App Users
Sports News App
Smoothing the path to registration for valuable first-time visitors
Star-Typ-Sport
Łukasz Świerk
Head of Customer Service
Testing messaging and boosting leads using a powerful combination of A/B testing and notifications
The First Group
Joe Ruby
Vice President Direct Marketing
The Gioi Di Dong increases Revenue Per Visit by 17% with mobile web split-testing
Thegioididong.com
Tung Jacob
Product Director
7.46% conversion rate uplift with FOMO (fear of missing out) campaign
Ticketmaster
How Toyota gets more test drive applications on mobile web
Toyota
Baris Erdim
Marketing Director
Using urgency to drive incremental sales across a wide range of sports products
Traektoria
Mariya Zelenkova
Traektoria
29.81% conversion rate uplift with sign-up personalization
Trolley
Omar Awward
CEO
U.S. Polo Assn. Increased Return On Ad Spend by 135% without increasing their advertising budget
U.S. Polo Assn.
Tuba Hamzaoglu
Digital Marketing and Social Media Manager
More than 50,000 subscribers and a 10.49% conversion rate uplift with contextual email subscription personalization
Ulmart
Igor Kuzmenko
Head of Product Marketing and E-commerce Tools Department
United Colors of Benetton increases new user acquisition by 9X
United Colors of Benetton
Emirhan Emre
ECommerce Manager
How UNT Doubled Revenue Per Session and Reduced Cart Abandonment with Insider
UNT
Herman Chein
General Manager
13.12% conversion rate uplift with one simple banner
VamSvet
Bahtiyar Medjidov
Marketing Director
Virgin delivers a tailored shopping experience to each visitor at scale
Virgin
Almir Smajlović
ECommerce Manager
W.KRUK increases revenue per session by 51% with AI-backed cart abandonment solutions
W.KRUK
Bartłomiej Twardosz
E-commerce Director
How Watsons improved Return on Ad Spend by 50% on Facebook during Singles Day with Predictive Ad Audiences
Watsons
Can Durmaz
Senior Digital Performance Marketing
Giving customers a friendly reminder that there are items waiting in their cart
Wojas
Michał Wojas
Business Development Manager
World’s leading insurance company keeps customers informed of upcoming app updates with mobile push notifications
World Leading Insurance Company
4.49% conversion uplift with 5- star customer reviews
Yves Rocher
Lyubov Ryzhkova
Digital and E-commerce Director
Yves Rocher gets 7X more ROI in 5 months with Insider
Yves Rocher
Krzysztof Bylinowski
Digital Manager
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