Insider
135 Case Studies
A Insider Case Study
Inter Cars, through its Inter Motors motorcycle brand, operates 40 retail stores in Poland and the imready.eu eCommerce platform. It wanted a better way to understand and track customer journeys across devices and channels, since each customer had different needs and it was difficult to deliver personalized marketing and know whether a purchase would finish online or in-store.
Using Insider’s platform, Inter Cars tracked touchpoints such as session information, previous purchases, geo-localization, and device type. With Insider’s Smart Recommender, visitor-intent identification, and web push tools, the company could guide shoppers toward the most convenient purchase path; over the next 3 months, it planned to increase website conversion by 15% and mobile conversion by 30%.
Jakub Gierszyński
ECommerce and Marketing Director