Insider
135 Case Studies
A Insider Case Study
Garanti BBVA used Insider’s InStory and personalized customer engagement tools to improve mobile web conversions. The bank was looking for a way to increase engagement and drive more credit card applications from mobile web visitors.
After implementing InStory, Garanti BBVA saw a strong uplift in engagement and a 4X higher number of credit card applications from customers who viewed the InStory compared with the control group. Insider’s solution helped the bank respond quickly to customers and improve conversion performance on mobile web.