Case Study: Ingatlan achieves 6X ROI with Insider

Ingatlan drives 6X more ROI with personalized customer journeys

Ingatlan, a Hungary-based online real estate company founded in 1997, needed a better way to automate communication with B2B clients such as real estate agents and private advertisers. The company had gaps in its B2B communication and wanted a more effective, seamless journey across channels to promote upsell opportunities and new service packages. It chose Insider and its journey orchestration tool, Architect.

Insider integrated Ingatlan’s backend data, added web push and email as communication channels, and helped automate user journeys with reminders and follow-up messages. Ingatlan launched its first experiences in 1 week and completed full customer journey integration in 2.5 months. The company also reported 6X ROI and said Insider’s tools were easy to use without additional IT support.

ingatlan.com

Balint Kuka

Digital Personalization Manager