Sage CRM B2B Case Studies & Customer Successes

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Sage CRM is optimised specifically for small and medium businesses. Easy to use and quick to deploy in the cloud or on-premise, Sage CRM delivers a rapid return on investment so you see a positive impact on your business straight away. Plus, Sage CRM can be easily adapted by you to make it fit how you work, saving you time and money, both now and in the future. In this way, they help you get the most from your CRM investment and accelerate your business growth.

Case Studies

Showing 149 Sage CRM Customer Success Stories

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ACME Truck Line achieves streamlined customer service and reduced overhead with Sage CRM

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Agron achieves mobile sales productivity and competitive advantage with Sage CRM

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AGS Solar achieves improved customer retention with Sage CRM

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AIS achieves 30% growth and streamlines sales with Sage CRM

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Alders Electronic achieves faster, paper-saving customer service with Sage CRM

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Altios International achieves centralized operations and boosted sales productivity with Sage CRM

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American Pool Enterprises Inc achieves centralized visibility and streamlined management of 21 offices and 5,000 seasonal staff with Sage CRM

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Asbestways Abatement achieves 40-50% revenue growth and streamlined customer-facing processes with Sage CRM

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Australian Grand Prix Corporation achieves streamlined invoicing and accurate financial reporting with Sage CRM

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Sage CRM integrated with Sage 300 fast tracks data access for Australian Grand Prix Corporation

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Avis achieves faster call resolution and a unified booking system with Sage CRM

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AXONE Group achieves clearer customer visibility and improved sales productivity with Sage CRM

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Bankserv achieves streamlined procurement and business growth with Sage CRM

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Bidfreight Port Operations achieves record-fast, automated financial reporting and operational efficiency with Sage CRM and Sage 300 ERP

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Bluesky International - Customer Case Study

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Boxwood Group achieves unified client data and stronger sales & marketing performance with Sage CRM

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Capsol achieves superior customer service and increased productivity with Sage CRM

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Catel Comunicacions D’empresa S.A achieves unified customer records and increased sales with Sage CRM

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Cellular Solutions boosts customer service and productivity with Sage CRM

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CISET achieves unified customer management and improved sales oversight with Sage CRM

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Columbia France accelerates sales and saves time with Sage CRM

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CommLink achieves 50% growth with Sage CRM

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ComutaNet achieves streamlined operations and unified customer insights with Sage CRM

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CTS achieves 20% year-on-year growth and 100% cash flow improvement with Sage CRM

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Deledalle achieves more responsive, targeted customer service with Sage CRM

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Department of International Trade Promotion, Ministry of Commerce, Thailand achieves enhanced customer service and call-center efficiency with Sage CRM

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Distribuidora Joan achieves unified management and better stock control with Sage CRM

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Dixon Advisory achieves a single client repository and workflow automation with Sage CRM

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Dominica Electricity Services achieves a unified customer view and faster power restoration with Sage CRM

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Dowson & Dobson Industrial achieves modern ERP transformation and nationwide reliable communications with Sage CRM

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Dubai Insurance Company achieves 150% more calls handled and faster customer service with Sage CRM

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Dublin Chamber of Commerce achieves a single unified view of member interactions and faster invoicing with Sage CRM

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DWD International achieves greater visibility and streamlined sales & service with Sage CRM

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DYWIDAG-Systems International (DSI) achieves real-time customer insights and improved sales performance with Sage CRM

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ebalta UK achieves more efficient, proactive customer service with Sage CRM

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Editialis achieves unified customer view and streamlined sales processes with Sage CRM

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El Chaparral Golf Club achieves streamlined customer communications and time savings with Sage CRM

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ELK achieves streamlined, mobile-ready B2B customer service with Sage CRM

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Enablis achieves scalable growth and operational efficiency with Sage CRM

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EndureGo achieves faster deal closures and improved client management with Sage CRM

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Epping Forest District Council achieves streamlined legal workflow and time savings with Sage CRM

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Esbee Dynamed achieves seamless integration and improved customer service with Sage CRM

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Everhards GmbH (surgical instruments wholesaler) achieves streamlined customer service and transparent workflows with Sage CRM

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Federated Farmers of New Zealand achieves automated membership management and streamlined billing with Sage CRM

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FIMM (industrial solutions company) achieves 50% productivity gain with Sage CRM

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Flags Unlimited streamlines sales and improves data accuracy with Sage CRM

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Frei AG achieves prompt customer service and consistent operational oversight with Sage CRM

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Fuji Xerox achieves faster quoting and improved customer satisfaction with Sage CRM

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Gâches Chimie achieves real-time, company-wide customer visibility with Sage CRM

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Gneuss Kunststofftechnik achieves streamlined customer communication and boosted sales with Sage CRM

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GrayWolf Industrial achieves real-time reporting and unified sales visibility with Sage CRM

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Gressco achieves streamlined operations and improved customer service with Sage CRM

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Hardy Roux achieves improved sales-force performance and real-time customer visibility with Sage CRM

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Horizon Spa & Pool Parts automates 500 orders/day and avoids five hires with Sage CRM

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HTDS (Hi‑Tech Detection Systems) achieves centralized CRM, faster quotes and better-targeted marketing with Sage CRM

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Hydronix achieves global customer visibility and measurable ROI with Sage CRM

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IBT Partners achieves targeted international prospect management with Sage CRM

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Intelligent Debt Management (IDM) achieves scalable, efficient, and compliant customer management with Sage CRM

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Imagine Car achieves improved customer relationships and real-time responsiveness with Sage CRM

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Innovative Modular Solutions achieves a single customer view and improved sales forecasting with Sage CRM

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Inortech achieves faster collections and stronger customer loyalty with Sage CRM

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Island Lake Resort Group achieves up to 50% booking growth and streamlined operations with Sage CRM

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ISS Damage Control achieves consistent, high-quality service and faster response with Sage CRM

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J. Coates Limited achieves increased sales and real-time pipeline visibility with Sage CRM

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Jamara e. K. achieves faster returns processing with Sage CRM

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Jobintree achieves streamlined sales prospecting and 24/7 customer access with Sage CRM

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Katalina Media achieves 240% YOY revenue growth and scalable sales processes with Sage CRM

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Kaysersberg Plastics achieves increased sales efficiency and a 360º customer view with Sage CRM

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KLK achieves consolidated operations and real-time management insight with Sage CRM

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Konica Minolta Bloemfontein achieves a 360° customer view and streamlined operations with Sage CRM

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L’Union des Industries Chimiques (UIC) achieves modernized, centralized membership management with Sage CRM

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Landewyck Tabacos España achieves total sales automation and improved productivity with Sage CRM

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Leading Indicator Systems achieves improved pipeline management and enhanced client service with Sage CRM

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Lightspeed Aviation achieves higher service levels and product quality with Sage CRM

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Lincoln Waste Solutions achieves 40% improvement in customer service efficiency with Sage CRM

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Lincoln Waste Solutions achieves 35% growth without adding headcount with Sage CRM

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Linet France achieves improved sales productivity and forecasting with Sage CRM

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London Borough of Ealing Council achieves significant cost savings and streamlined legal case management with Sage CRM

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Louisiana Economic Development achieves rapid hurricane recovery and improved accountability with Sage CRM

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McKeil Marine achieves 15% increase in productivity with Sage CRM

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MCT Telecommunications achieves improved customer care and streamlined operations with Sage CRM

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Medshop achieves 50% business growth and three-month ROI with Sage CRM

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Metrohm achieves increased sales and productivity with Sage CRM

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Mgwezi Signs eliminates duplication and boosts mobile sales productivity with Sage CRM

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Micros achieves customer service excellence and SLA compliance with Sage CRM

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Miles Data Technologies achieves 80% revenue growth and real-time operational visibility with Sage CRM

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MPM Software achieves real-time sales control and reduced marketing workload with Sage CRM

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Namgrass - Customer Case Study

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Netorium GmbH achieves one-third faster case handling and improved customer satisfaction with Sage CRM

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Nexus Solutions achieves centralized customer management, reduced customer loss and improved marketing response with Sage CRM

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Nissan Motorsport boosts sponsor relations and streamlines sales with Sage CRM

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Nology achieves a 360-degree customer view and unified sales-marketing insights with Sage CRM

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Orapi achieves sales-force optimization and centralized customer data with Sage CRM

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PayMe achieves 360° business visibility and $55K/year savings with Sage CRM

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Planitec achieves streamlined pre-sales and increased productivity with Sage CRM

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Plein Sud Communication achieves centralized sales data and boosted sales productivity with Sage CRM

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PluriSelect achieves multilingual international customer service and streamlined data integration with Sage CRM

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Posera achieves 15% efficiency gains and a 360° customer view with Sage CRM and Sage 300 ERP

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Pratham Filters achieves end-to-end customer visibility and faster order-to-delivery with Sage CRM

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Public Agency Retirement Services (PARS) achieves doubled revenue and faster reporting with Sage CRM

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Public Agency Retirement Services (PARS) achieves 60% revenue growth and streamlined operations with Sage CRM

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Realestate.com.au achieves global growth and automated contract-to-billing workflows with Sage CRM and Sage 300 ERP

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Relationships Australia Victoria achieves streamlined processes and improved reporting with Sage CRM

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Rockend Software achieves a unified customer view and scalable growth with Sage CRM

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RTI Hotel Supply, Inc achieves 360° operational visibility and grows without adding staff with Sage CRM

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Scientific & Chemical Supplies achieves 360-degree customer visibility and streamlined order processing with Sage CRM

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SCL Tigers AG achieves standardised data, increased efficiency and better cost control with Sage CRM

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Second Cup Coffee Co. achieves streamlined reporting and increased productivity with Sage CRM

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Second Cup Coffee Co. achieves rapid growth and streamlines franchise operations with Sage CRM

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Seng Lee Interiors Pte Ltd streamlines record management and accelerates customer service with Sage CRM

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Sign + Digital achieves a 360° customer view and proactive service with Sage CRM

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Sirromet Wines achieves centralized sales visibility and daily marketing intelligence with Sage CRM

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Somgas achieves 30% administrative cost reduction and full maintenance automation with Sage CRM

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Source Technologies achieves centralized sales and customer data with Sage CRM

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Southern Metropolitan Cemeteries Trust achieves consolidated records and streamlined operations with Sage CRM

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Staatliche Porzellan-Manufaktur Meissen achieves luxury-level, personalized customer service with Sage CRM

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Stapleton Tyre Services improves sales efficiency and customer responsiveness with Sage CRM

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Stockton-on-Tees Borough Council reduces costs and boosts productivity with Sage CRM

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Suffolk County Council Legal Services achieves streamlined, efficient case management with Sage CRM

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Suministros Profesionales de EPIS Asociados (SPA-SI) achieves improved sales effectiveness with Sage CRM

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Swaziland Electricity Company achieves streamlined customer service and regulatory compliance with Sage CRM

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TAK Products & Services achieves 40% productivity improvement with Sage CRM

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Tecnopacking (Spanish packaging manufacturer) achieves improved decision-making and accelerated growth with Sage CRM

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Telaid Industries, Inc. achieves streamlined nationwide dispatching and eliminates duplicate jobs with Sage CRM

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Tensar International achieves streamlined, automated sales processes and 12-month ROI with Sage CRM

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The Cortland Savings and Banking Company achieves a 360-degree customer view and streamlined reporting with Sage CRM

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The Kidney Support Network (KSN) achieves 10x more member insight for fundraising and bequests with Sage CRM

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The REaD Group Plc achieves streamlined processes and consistent customer service with Sage CRM

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The Signature Works achieves streamlined operations and growth with Sage CRM

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The Taxis Bleus achieves improved prospecting and sales insight with Sage CRM

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Thermo-Twin Industries achieves 25% sales growth and instant business visibility with Sage CRM

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Thomson Financial achieves improved client contact and streamlined workflows with Sage CRM

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Til Technologies achieves improved customer service and streamlined prospect monitoring with Sage CRM

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Tilney achieves new market expansion and improved marketing effectiveness with Sage CRM

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TODD achieves improved customer knowledge and a centralized, dynamic database with Sage CRM

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Tshikululu Social Investments achieves a 360-degree view and streamlined grant management with Sage CRM

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Umsinsi Health Care achieves improved customer service and sales performance with Sage CRM

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VCA boosts sales efficiency and saves hours per month with Sage CRM

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Veolia Water Solutions & Technologies achieves centralized CRM and stronger global sales visibility with Sage CRM

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Verbatim achieves 30% productivity gains and enterprise-wide standardisation with Sage CRM

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WaiveStar achieves up to 80% efficiency gains with Sage CRM

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Wallstreet:Online Capital AG achieves streamlined processes, centralized customer data and faster commission processing with Sage CRM

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Waveform Solutions achieves higher service levels and recurring revenue with Sage CRM

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WEAR-LITE AG achieves improved customer insight and targeted growth with Sage CRM

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Wesgro achieves business growth and opportunity retention with Sage CRM

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Widex achieves stronger customer loyalty and targeted retention with Sage CRM

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WMF Spain achieves superior customer service and streamlined operations with Sage CRM

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Yad Informatique Society achieves centralized customer visibility and increased productivity with Sage CRM

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Zest Publications achieves scalable growth and operational efficiency with Sage CRM

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