Case Study: GrayWolf Industrial achieves real-time reporting and unified sales visibility with Sage CRM

GrayWolf Industrial - Customer Case Study

GrayWolf Industrial is a U.S.-based specialty construction, maintenance and fabrication provider serving industrial and mechanical clients. The company struggled with disparate systems and no central client database, relying on Word, Excel and handwritten notes for sales reporting, which made it impossible to consolidate data or produce timely, reliable reports.

By adopting a Sage solution with real-time updates from office staff and field users on iPads and iPhones, GrayWolf now has a single, live data source accessible to unit managers and senior leadership. The change delivered instant visibility into bids, pipeline activity and jobs in process, enabled daily or weekly reporting, improved collaboration and data accuracy, and was described by leadership as “the difference between night and day.”

GrayWolf Industrial

Wayne Lewis

Director of Shared Services