Case Study: ComutaNet achieves streamlined operations and unified customer insights with Sage CRM

Sage CRM provides a streamlined solution for ComutaNet

ComutaNet is a leading South African commuter media company with more than 20 years’ experience and exclusive rights to major commuter hubs, offering bus, taxi, TV and radio advertising. The business suffered from disparate software across units that created information silos, unreliable reporting and slow information delivery, and needed a single streamlined process to connect back-office accounting with sales and operations and improve customer service.

Sage ERP Africa implemented Sage CRM alongside Sage 300 ERP with Service Manager to integrate sales, contract processing and accounting into a single customer-centric platform. The solution gives ComutaNet real-time customer visibility, eliminates duplication, improves process efficiency and provides a single source of truth for reporting and management.

ComutaNet

Kevin Kirby

GM