Case Study: PluriSelect achieves multilingual international customer service and streamlined data integration with Sage CRM

PluriSelect - Customer Case Study

PluriSelect GmbH is a rapidly growing biotechnology company in Leipzig that develops separation technologies for cells, proteins and other biological materials. As the business expanded internationally, it needed a multilingual, scalable IT solution — including professional ERP and CRM — to support customer acquisition, avoid duplicate data and adapt its processes to increased demand.

By implementing Sage CRM together with Sage Office Line, PluriSelect gained an integrated, multilingual system with automatic data exchange between sales and back-office functions. The solution delivered full transparency and a seamless information flow so Sales, Production and Manufacturing can check proposal status and update processes in real time, significantly cutting data-administration time and positioning the company to add inventory and accounting modules as it continues to grow.

PluriSelect

Jan Michael Heinrich

Managing Director