Case Study: Plein Sud Communication achieves centralized sales data and boosted sales productivity with Sage CRM

Plein Sud Communication services customers with Sage CRM

Plein Sud Communication is a French mobile, fixed telephony and internet reseller and long-standing SFR partner that grew rapidly across the Aquitaine and Midi-Pyrénées regions. As headcount and business volume increased, the company outgrew spreadsheets and needed a secure, scalable CRM to manage large SFR data imports, protect customer data from sales turnover, and improve customer retention.

Plein Sud implemented Sage CRM with Technomade’s Mobile Telephony Suite, chosen for usability, configurability and native integration with Sage accounting and SFR systems. The solution centralized field and SFR data in a single accessible database, automated data imports and administrative tasks, eliminated manual retyping, and improved customer visibility—boosting sales management efficiency, productivity and retention efforts.

Plein Sud Communication

Christophe Barrau

Manager