Sage CRM
150 Case Studies
A Sage CRM Case Study
Bidfreight Port Operations (BPO), a South African port logistics company formed from a 2004 merger, was struggling with a labour‑intensive legacy accounting setup. Running multiple companies and thousands of general ledger accounts made producing timely, accurate management accounts and monthly reporting slow and resource‑heavy.
BPO implemented Sage 300 ERP with Sage CRM and Alchemex BI to automate data extraction and reporting, decentralize transaction processing, and deliver real‑time, preformatted Excel reports. The change cut weeks of repetitive work to hours, produced consistent fast management packs, empowered users to run reports independently, improved workflow efficiency, and delivered a measurable return on investment.
Satvir Murray
Accounting Systems Manager