Case Study: Dowson & Dobson Industrial achieves modern ERP transformation and nationwide reliable communications with Sage CRM

AccTech Western Cape upgrades Sage 300 ERP for Dowson & Dobson Industrial

Dowson & Dobson Industrial (D&D Industrial), a South African manufacturer and distributor founded in 1906, needed to replace its legacy DOS-based ERP to support a national sales network, point-of-sale requirements and unreliable communications without risking disruption to its mature customer base. The company sought a modern, scalable system that could take operations to the next level while being supported nationally and across the continent.

AccTech Western Cape implemented Sage 300 ERP Advanced together with Sage RMS and Sage CRM, delivering a next‑generation, integrated solution. The rollout now supports all national locations, stabilizes point-of-sale communications, and provides a scalable platform for future growth, improving operational reliability and business insight.

Dowson and Dobson Industrial

John Yorke

Director