Case Study: American Pool Enterprises Inc achieves centralized visibility and streamlined management of 21 offices and 5,000 seasonal staff with Sage CRM

Sage CRM helps American Pool Enterprises manage 21 offices and a supplemental workforce of 5,000 employees

American Pool Enterprises Inc., a national leader in pool construction, maintenance, lifeguarding and facility management, grew to 21 offices and swelled from 250 to 5,250 staff in peak season. Rapid acquisitions left data locked in disparate servers and Excel spreadsheets, making consolidation, reporting, seasonal hiring and compliance slow, error-prone and difficult to manage from headquarters.

Deploying Sage CRM—integrated with their Sage ERP and rolled out on-premise with 200+ licenses—gave APEI a single real-time data repository, a self-service portal for lifeguard recruitment and a mobile field app for inspections. The system cut man-hours and administrative costs, improved executive visibility and reporting, streamlined processes, enhanced compliance and customer service, and supported ongoing efficiency and growth.

American Pool Enterprises Inc

Karen Snyder

Chief Information Officer