Case Study: Enablis achieves scalable growth and operational efficiency with Sage CRM

Enablis transitions to Sage to sustain future growth

Enablis, an Australian provider of managed network services and IP telephony, was experiencing rapid customer growth that its existing Microsoft Dynamics system could not scale without extensive customization. Following a tender process, the company chose an on-premise Sage solution to replace the legacy system and meet expanding operational needs across sales, support, training and project management.

Enablis deployed Sage CRM together with Sage 300 ERP to integrate front- and back-office processes, give staff a single view of customers, and provide analytical dashboards for business performance. The new solution lets service teams access critical customer information and buying history to resolve issues faster, reduces dependence on individual staff, and delivers measurable operational efficiency gains while supporting future growth.

Enablis

Jon Evans

Managing Director