Sage CRM
150 Case Studies
A Sage CRM Case Study
Suministros Profesionales de EPIS Asociados (SPA‑SI) is a Spanish group of 11 regional distributors specializing in occupational health and safety equipment, serving multiple industries with 72 field consultants and nationwide logistics. They needed a CRM that would give sales and technical teams organized, real‑time customer information on the road to make client visits more effective and ensure timely follow‑up on opportunities.
SPA‑SI deployed Sage CRM (integrated with Sage Murano ERP and Outlook) as a cloud, mobile‑accessible solution that delivers automatic alerts, centralized customer logs, and real‑time data without extra device installs. The result: faster, more precise follow‑up, improved coordination of national campaigns, better decision‑making and customer service, and measurable time and cost savings through reduced infrastructure and support overhead.
Javier Martin Sonseca
Director