Granicus

Granicus provides technology that empowers government organizations to create better lives for the people they serve. By offering the industry’s leading cloud-based solutions for communications, meeting and agenda management, and digital services to over 3,000 public sector organizations, Granicus helps turn government missions into quantifiable realities. Granicus products connect over 150 million people, creating a powerful network to enhance citizen engagement. By optimizing decision-making processes, Granicus strives to help government achieve better outcomes and a greater impact for the citizens they serve.

Case Studies

Showing 159 Granicus Customer Success Stories

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How One Growing Canadian School District Increased Engagement

Abbotsford School District logo

How a City Processes Parking Permits 63% Faster With govService

Aberdeen City Council logo

How AC Transit Boosts Productivity & Collaboration with govMeetings

AC Transit logo

How a Partnership Based on Innovation Helps Expand Access to Public Meetings

AC Transit logo

How Ada County Highway District improved engagement with digital solutions

Ada County Highway District logo

How Alabama Mountain Lakes Tourist Association is Creating Positive Tax Revenue from Rentals in North Alabama

Alabama Mountain Lakes Tourist Association logo

How the Comms Team Notified Thousands Instantly in a Crisis With govDelivery

Alaska Department of Transportation logo

How Alberta Health Services Creates Connections in Healthcare and Cultures

Alberta Health Services logo

How Bear Valley Springs Improves Engagement, Crisis Comms with Digital Tools

Bear Valley Spings CSD logo

Emmaus, PA Saves Thousands Annually by Moving Agenda Creation to the Cloud

Borough of Emmaus logo

How the Bureau of Health Workforce used an Internal Newsletter to Unite their Agency and Consolidate Communications

Bureau of Health Workforce logo

How Burleson, TX Enhanced Transparency with Swagit

Burleson, Texas logo

How Cabarrus County Schools Expanded Their Digital Engagement Beyond Social Media

Cabarrus County Schools logo

How Cabarrus County, NC improved the user experience with OpenCities

Cabarrus County Schools logo

How Cheshire West and Chester Council Created Community Connections in Unexpected Ways

Cheshire West and Chester Council logo

How Honolulu, HI Created a Lean, Clean, Smart, Future-focused City

City and County of Honolulu logo

GovQA Brings Efficiency to an Overburdened Yet Shrinking Department in Durango

City Clerk of Durango logo

How Auburn, AL Created a Customized App to Meet Public Service Request Needs

City of Auburn logo

City of Austin, TX - Customer Case Study

City of Austin, TX logo

How Austin Connected 13,000 Employees Across Over 45 Departments for Collaboration

City of Austin, TX logo

How Online Engagement Connected Local Government to Community Through Transportation Projects and Local Art

City of Baytown logo

How Burlington, Ontario Used Food to Engage its Diverse Community

City of Burlington logo

City of Castle Pines Accomplishes More With Granicus

City of Castle Pines logo

City of Columbus - Customer Case Study

City of Columbus logo

How Coos Bay, Oregon Used Technology to Reinvent the Way it Serves and Engages its Community

City of Coos Bay logo

How Coquitlam, B.C. Used Digital Solutions to Create Efficiencies, Streamline Processes, and Deliver Better Customer Service

City of Coquitlam, British Columbia logo

How Cranbrook, BC Improved Customer Service and Added Internal Efficiencies with a Government CRM

City of Cranbrook logo

How Credit River, MN is using technology to serve better and engage its community

City of Credit River logo

Cupertino, CA creates transparency using govService

City of Cupertino logo

How Delano, CA optimized its permitting process

City of Delano logo

How Denton, TX Provides Residents User-Friendly Service Request Solutions

City of Denton logo

How Dunedin, FL, created the community’s go-to information source

City of Dunedin, Florida logo

How Edina, MN created more meaningful engagement

City of Edina logo

How Escondido, CA Eliminated Graffiti with Innovative Technology

City of Escondido, CA logo

For the City of Eugene, Digital Public Engagement Closes the Circle of Communications and Expands Reach

City of Eugene logo

Combining Digital Tools Helps Fairfax, Virginia, Expand Community Engagement

City of Fairfax, VA logo

How a Resort Town Achieved a 97% STR Compliance Rate & Recaptured Revenue From Taxes

City of Fort Collins logo

How Gainesville, FL, transformed its digital presence

City of Gainesville logo

Grand Prairie’s Website Rebuild Emphasizes Mobile Efficiency

City of Grand Prairie, Texas logo

How Grand Rapids Made the Digital Shift to City Services

City of Grand Rapids logo

How Hartford, CT Took Their City Hall Completely Digital

City of Hartford, CT logo

How an outdoor recreation hub tackled STR concerns and prioritized housing affordability for community residents using Host Compliance

City of Hood River logo

Collaborating With Granicus to Improve Economic Development Through Email

City of Hurst, TX logo

How Kalamazoo, MI used OpenCities and OpenForms to modernize its website and improve the customer experience

City of Kalamazoo logo

How the City of Kirkland Took a Data-Driven Approach to Reframing Their Community Engagement Newsletter

City of Kirkland Washington logo

How Lewisville, TX Digitally Transformed Their Municipal Court Experience

City of Lewisville, TX logo

How Longview, TX created a successful, digital resident service request management platform

City of Longview logo

Longwood streamlines building permitting & services department with SmartGov

City of Longwood logo

City of Louisville Combines Granicus Solutions to Transform Services

City of Louisville logo

How Digital-First and Community-Focused Thinking Helped Milpitas Create Effective STR Compliance

City of Milpitas, California logo

How Missoula, MT Increased Rental Compliance and Engagement with Residents

City of Missoula logo

City of Oakland - Customer Case Study

City of Oakland logo

Olathe Makes Transparency a Priority

City of Olathe logo

How the City of Olathe, Kansas is Transforming into a Modern Powerhouse

City of Olathe logo

City of Saint Paul benefits from long-time paired usage of legislative management and communications software

City of Saint Paul logo

Digitizing Citizen Boards and Commissions Application Provides a More Diverse Pool for San Jose

City of San Jose, California logo

City of Santa Barbara - Customer Case Study

City of Santa Barbara logo

How Seattle protects privacy while delivering a better user experience

City of Seattle logo

City of Stockton, CA - Customer Case Study

City of Stockton, CA logo

How Sunnyvale Adapted an Agile Approach to Updating Website

City of Sunnyvale, California logo

City of Tea Tree Gully Shifts to a Digital-First Approach

City of Tea Tree Gully logo

Thousand Oaks Conquers Inefficiency with Granicus

City of Thousand Oaks logo

How the City of Ventura Regained Control of Form 700s With DisclosureDocs

City of Ventura logo

How Winder Empowers Growth and Civic Pride Through Messaging

City of Winder, GA logo

How The Clerk’s Office Handles 8,300 Online Requests With govAccess

Clerk of Superior Court in Maricopa County logo

How Coconut Creek, FL streamlined its processes and enhanced transparency with govMeetings Legistar

Coconut Creek, FL logo

How Colorado Is Building Credibility and Engaging Diverse Stakeholders

Colorado Department of Local Affairs logo

How Contra Costa Brought Self-Service Efficiency to Records Requests

Contra Costa County, CA logo

Going Above and Beyond to Save Time, Money During Lien Searches for Coral Gables, FL

Coral Gables logo

How a County Empowers Staff to Boost Website Performance With govAccess

County of Hawai‘i logo

How Monterey addressed digital sprawl and enhanced user experience

County of Monterey, CA logo

How the DFPI, California’s State Financial Regulator, Dramatically Improved Communication, Awareness, and Compliance Using govDelivery

Department of Financial Protection and Innovation logo

Dodge County provides responsive and efficient service with govAccess

Dodge County, Wisconsin logo

How a County Saves $310k+ Annually After Moving Services Online With govService

Durham County Council logo

How the Florida Court Clerks & Comptrollers Improved Efficiency with Technology

Florida Court Clerks and Comptrollers logo

Franklin County, OH reimagines permitting and the citizen experience

Franklin County logo

How Reevaluating Current Tools Led to a New Vision for Digital Engagement

Franklin Township logo

How Fremont Police Department Improved Public Perception & Engagement With a New Website

Fremont Police Department logo

Georgia Department of Natural Resources - Customer Case Study

Georgia Department of Natural Resources logo

How Georgia Ports Authority Modernized The Public Records Process with GovQA

Georgia Ports Authority logo

How Hamilton-Wentworth School District (HWDSB) reimagined public engagement

Hamilton Wentworth District School Board logo

Healthdata.gov - Customer Case Study

Healthdata.gov logo

HM Revenue & Customs - Customer Case Study

HM Revenue & Customs logo

How Kansas City, Kansas Digitally Transformed Live Court Processes to Save Time, Resources

Kansas City, Kansas logo

How Kansas DOT engaged their community for a major road project

Kansas Department of Transportation (KDOT) logo

Generating High-Profile Media Coverage Through Informal Communication Data

King County, WA logo

How King County, WA keeps voters aware of mail-in ballots and encourages voting participation

King County, WA logo

How the County Grew Its Audience by 25% with Trusted Communications During COVID-19

Kitsap County logo

How a Bay Area City Streamlined the Reporting Experience for Residents with govService

How Los Alamos National Laboratory Used govDelivery to Promote its Podcast

Los Alamos National Laboratory logo

How Madera County Reimagined Their Website as a Crucial COVID Dashboard

Madera County Dept. of Public Health logo

Making Home Affordable - Customer Success Story

Making Home Affordable logo

How Maplewood, NJ, prioritized digital transformation, improved transparency, and enhanced access

Maplewood, NJ logo

How Marin County created a higher reach to rental owners and built better capability for code compliance

Marin County logo

How the Codes Department Achieves 90%+ Compliance With Host Compliance

Metropolitan Government of Nashville and Davidson County logo

How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance

Metropolitan Government of Nashville and Davidson County logo

Milwaukee County Turns Daunting Paper Event Applications into Convenient Automated Process

Milwaukee County logo

How the Moreton Bay Regional Council Created an Agile Digital Application Process

Moreton Bay Regional Council logo

How Morrisville, NC revamped its website with Granicus to save resources and enhance UX

Morrisville, North Carolina logo

Mount Vernon's success SmartGov revolutionizes permitting & operations

Mount Vernon, WA logo

Leamington drives public engagement for new transit system

Municipality of Leamington logo

How Napa County Automates Busywork & Improves Transparency With govService

Napa County logo

Connecting more people who have experienced trauma to services and programs related to PTSD

National Center for PTSD logo

New York State Department of Labor - Customer Case Study

New York State Department of Labor logo

The power of personalization through targeted text messaging

New York State Higher Education Services Corporation logo

How AC Transit Uses Digital Agenda Management to Boost Productivity & Collaboration

NHTSA logo

How a Public Library Refreshed Its Website for a Citizen-Friendly Experience

Norfolk Public Library logo

North Pacific Fishery Management Council Saves $30,000 Annually by Going Paperless

North Pacific Fishery Management Council logo

North Port Supports Community Throughout Historic Storm

North Port, Florida logo

How north richland hills makes citizens number one

North Richland Hills, TX logo

How NOACA leveraged digital tools to create greater community connections

Northeast Ohio Areawide Coordinating Agency logo

How Nova Scotia is Building a Resident-centric Government with Technology

Nova Scotia logo

Connecting families and childcare providers during the rapidly changing COVID environment

Office of Early Childhood and Out-of-School Learning logo

How the Ontario Energy Board Rebuilt Its Online Services for a Modern Experience

Ontario Energy Board logo

How Orange County Sanitation District embraced technology to modernize processes and save staff time

Orange County Sanitation District logo

How Oregon DOT Used Technology to Achieve Its Communication Goals

Oregon Department of Transportation logo

How Oro Valley, AZ enhanced community engagement with OpenCities

Oro Valley, Arizona logo

Growing Ohio town streamlines building permitting and inspection process with SmartGov

Perry Township, Franklin County, Ohio logo

PGCPS Streamlines Complex Communications To Better Serve Low-income Families

PGCPS logo

Building Trust and Transparency Through Public Meeting Streaming

Pinal County Board of Supervisors logo

How Pioneer Community Energy used Technology to Revitalize Its In-House Marketing and Communications Capabilities

Pioneer Community Energy logo

Port of Tacoma Uses Digital Communication to Engage Two Very Different Audiences

Port of Tacoma logo

Host Compliance helps ensure everyone has a good stay in Purgatory

Purgatory Resort logo

How Radnor Township Increased Community Transparency and Communication Through Digital Transformation

Radnor Township logo

How San Anselmo, CA Found the Right Fit for Their Board and Agenda Management

San Anselmo, California logo

Brought Geographically Dispersed Citizens Together

San Juan County, WA logo

How Sarasota County Revolutionized Public Announcements

Sarasota County logo

How Silverthorne, CO builds connections in its community with govDelivery

Silverthorne, CO logo

Snohomish County, Washington Improves Civic Services Using Amanda

Snohomish County logo

Saint Charles County Manages Decades of Records with Granicus

St. Charles County, MO logo

How Summit County used technology to enforce its short-term rental ordinance and boost compliance

Summit County, CO logo

Sutherland Shire Council - Customer Case Study

Sutherland Shire Council logo

How Pandemic Lessons Shifted Digital Community Outreach

Tacoma-Pierce County Health Department logo

How a flourishing Southern California city used EngagementHQ to prioritize and enhance engagement with its residents

The City of Palm Desert, CA logo

The Mayor's Office of Re-Integration Services - Customer Case Study

The Mayor's Office of Re-Integration Services logo

How Durham Region, ON Engages Communities on Truth and Reconciliation Issues

The Regional Municipality of Durham logo

Connecting Families to Build a Unique Digital Veteran Memorial

The Veterans Legacy Memorial logo

How Buckeye, AZ Reduced Request and Agenda Times Despite Explosive Growth

Town of Buckeye logo

How a popular tourist town manages its short-term rentals while protecting its resources with Host Compliance

Town of Lake George logo

Town of Mammoth Lakes - Customer Case Study

Town of Mammoth Lakes logo

How Manchester, CT developed a successful digital engagement ecosystem

Town of Manchester logo

Town of Oakville - Customer Case Study

Town of Oakville logo

One-Person Revolution in Digital Agenda & Meeting Preparation

Town of Parachute logo

How a Town Clerk Preps Meeting Agendas 16x Faster With govMeetings

Town of Snowmass Village logo

How Georgian Bluffs Expanded Engagement in their Rural Community

Township of Georgian Bluffs logo

How the HIRE Vets Medallion Program grew its program applications by 127% with support of the Granicus Experience Group

U.S. Department of Labor logo

How The FDA Combatted Misinformation and Increased Trust with Powerful Messaging Campaigns

U.S. Food and Drug Administration (FDA) logo

How Union County Built a Digital Government Ecosystem

Union County, North Carolina logo

USDA - Customer Case Study

USDA logo

How the Utah House of Representatives Brings Consistency, Flexibility to Communications Outreach

Utah House of Representatives logo

How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience

Village of Orland Park, IL logo

How One Village Increased STR Compliance by 38%, Leading to $673k Collected in Taxes

Village of Ruidoso logo

How the DMAS Increased Enrollment in Medicaid With Help From Granicus Digital Experts

Virginia Medicaid logo

How Volusia County Leveraged Amanda to Streamline Operations and Improve Resident Services

Volusia County Florida logo

How the Wasatch County, Utah Assessor’s Office used technology to identify tax revenue

Wasatch County, Utah logo

How Washoe County, NV, Created Modern STR Compliance In an Established Market

Washoe County, Nevada logo

Wenatchee Valley College used technology to upgrade its public records management

Wenatchee Valley College logo

How wrexham saves time and staff resources with automated messaging

Wrexham County Borough Council logo

How Yates County collected $185K in back taxes in six months and put that revenue back into its community

Yates County logo

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