Case Study: Town of Mammoth Lakes cuts approval time and doubles one-person capacity with Granicus Peak Agenda Management

Town of Mammoth Lakes - Customer Case Study

The Town of Mammoth Lakes faced chaotic, time-consuming agenda preparation: Jamie Gray, the town’s sole clerk, was responsible for council and commission agendas but had to chase approvers, reconcile multiple drafts, and manually merge edits—an inefficient process that caused delays and risked placing incorrect versions on final agendas.

By adopting Granicus Peak Agenda Management, Gray gained real-time visibility into each item’s approval status and a single source of truth for documents, allowing her to manage ten approvers from one dashboard. The result: the one-person clerk operation effectively doubled its capacity, cutting approval time and freeing up hours for customer service and other projects.

Town of Mammoth Lakes

Jamie Gray

Town Clerk