Case Study: Village of Orland Park, IL achieves a streamlined, user-friendly website experience with Granicus

How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience

The Village of Orland Park, IL, worked with Granicus to redesign its outdated website after it had become a “storage unit” of broken links, dead ends, and hard-to-find information. The village needed a more customizable, user-friendly site that better served a diverse community of young families and seniors, while making it easier for residents to find what they need online.

Granicus implemented the govAccess solution, along with govDelivery for resident communications, and worked closely with the village to create a custom site built around the “rule of three.” The redesigned website improved navigation, reduced resident calls and emails, and strengthened collaboration across departments by making website upkeep a shared effort.

Village of Orland Park, IL

Nabeha Zegar

Communications and Marketing Director