Case Study: Wenatchee Valley College achieves 50% faster public records fulfillment with GovQA by Granicus

Wenatchee Valley College used technology to upgrade its public records management

Wenatchee Valley College, a two‑campus public institution in north central Washington, struggled for years with time‑consuming, paper‑heavy public records request processes. Managing requests fell to Reagan Bellamy as a small part of her HR director role, requiring extensive printing, manual redactions and administrative effort that made compliance and timely responses difficult.

After implementing GovQA, WVC adopted digital redaction tools and automated notifications and workflows that simplify acknowledgment and tracking. The solution cut request fulfillment time by 50%, reduced paper costs and environmental impact, eased compliance and stress, and freed Reagan to focus on core human‑resources work.

Wenatchee Valley College

Reagan Bellamy

Executive Director of Human Resources and Public Records Officer