Case Study: City of Sunnyvale, California improves accessibility, responsiveness, and SEO with Granicus

How Sunnyvale Adapted an Agile Approach to Updating Website

The City of Sunnyvale, California needed to modernize its website to match the expectations of its tech-savvy community while improving accessibility, flexibility, and user experience. Working with Granicus, the city moved off a soon-to-be deprecated CMS that had limited navigation, page management, and template options.

Granicus implemented the govAccess CMS platform, giving Sunnyvale a more flexible, easier-to-use foundation for continuous website improvements. The results included a 17% increase in accessibility compliance, a 98.5% trustworthiness score, nearly 10% growth in responsiveness to 43%, a 6% rise in SEO score, and a 12% increase in traffic to a redesigned Aquatics landing page.

City of Sunnyvale, California

Lynn Stuart

Web and Communications Specialist