Case Study: Union County, North Carolina achieves a digital-first government experience with Granicus

How Union County Built a Digital Government Ecosystem

Union County, North Carolina needed to refresh its outdated website and centralize scattered internal resources as part of a broader move toward digital-first government. The county also wanted a more flexible content management system and better accessibility for both staff and residents, and turned to Granicus for help with its website and intranet needs using govAccess.

Granicus helped Union County build a more collaborative digital ecosystem with govAccess, plus tools like EngagementHQ and govDelivery for community engagement and communications. The results included 96% quality assurance compliance, 94% accessibility compliance, and 93% SEO compliance, all above sector averages, along with improved engagement and easier access to documents, policies, and internal resources.

Union County, North Carolina

Erin Steele

Digital Content Manager