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159 Case Studies
Case Study: Fremont Police Department achieves 4x faster citizen engagement and improved public perception with Granicus govAccess
A Granicus Case Study
How Fremont Police Department Improved Public Perception & Engagement With a New Website
Fremont Police Department in Fremont, California faced an outdated website and a new state law with a tight six‑month deadline to launch a compliant, user‑friendly site while maintaining public services and improving citizen engagement.
Partnering with Granicus govAccess, staff used analytics to prioritize user needs and redesign the site and CMS for non‑technical staff. The relaunch delivered 4x faster citizen engagement, about 1,600 weekly visitors (49% on mobile), and immediately boosted participation — 26 applications for 30 community police academy spots within days.
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Fremont Police Department
Amy Gee
Management Analyst