Case Study: City of Oakland achieves streamlined government processes and 55,000+ engaged citizens with Granicus

City of Oakland - Customer Case Study

The City of Oakland partnered with Granicus to address a chaotic City Clerk’s office that relied on manual, fragmented workflows. Staff struggled to produce agendas and minutes on time, boards and commissions were hard to track, there was no centralized application process for citizen appointments, and residents had limited ways to provide feedback.

Granicus deployed a suite of solutions—webcasting, Legistar/iLegislate, Boards & Commissions, GovDelivery and SpeakUp—to centralize applications, automate agenda and minute distribution, and boost communications. The result: streamlined management of 35 boards, a single-point application system, faster publishing, and vastly improved engagement (over 55,000 subscribers and roughly 60% engagement), increasing transparency and public participation.

City of Oakland

LaTonda Simmons

City Clerk