Case Study: Metropolitan Government of Nashville and Davidson County achieves $2.8M increase in short-term rental tax collections with Granicus Host Compliance

How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance

Nashville’s Finance Department was struggling to accurately tax a rapidly growing short-term rental market, with more than 4,500 STRs in the city and no reliable way to identify owners, addresses, or nights rented. Without that visibility they couldn’t ensure fair, auditable collections.

Granicus’ Host Compliance software provided high-rate address identification, an online host portal, and tools to communicate and register hosts, creating an auditable trail for collections. In the first year the city saw a $2.8 million increase in STR tax revenue, compliance above 90% and a roughly 10x ROI.

Metropolitan Government of Nashville and Davidson County

Zak Kelley

Special Project Manager