Ace Enables a Remote Call Center with Dialpad
Ace
Jeff Denefrio
Call Center Manager

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.
Showing 170 Dialpad Customer Success Stories
Ace
Jeff Denefrio
Call Center Manager
ACI Jet
Chris LaBarbera
IT Support Lead
Acquia
Michael Ehrich
VP of IT and Security
Acquia
Olaf Doemer
Global Director of Support
AER Technologies
Daniel Murillo
Customer Service Supervisor
Ambrook
Jeff Anders
Co-Founder
Andy Mohr Group
Kelly Winstrom
Director of IT
Ansible Health
Ming Jack Po
CEO and Founder
Art’s Way Manufacturing
Emily Bailey
Marketing Manager
ATG
Shaila Santo
Team Leader for the Operations
Atmosphere
Jordan Wagner
Vice President of Revenue Operations
Auckland Eye
Pariket Dhabuwala
Patient Services Manager
Austin FC
Ryan Fannin
Vice President of Information Technology
Australia’s Cricket
Murray Newham
Senior Manager of Cloud Platforms
Azusa Pacific University
Rob Davis
Director of Personal Technology
Betterment
Mike Bongardino
Tech Ops Manager
Betterment
Mike Bongardino
Tech Ops Manager
Betts Recruiting
Radley Meyers
VP of Sales and Recruiting
Beycome
Nico Jodin
Chief Executive Officer
Big Brothers Big Sisters
April Ford
Chief of Technology and Program Operations
Bing Lee
David Beck
Head of Process Improvement
BM2 Freight
Kevin Ruschman
Director of IT
BNamericas
Juan Gamboa
Chief Revenue Officer
Builder Prime
Jonathan Weinberg
Founder
C.R. England
Erik Ekberg
Talent Acquisition and Organizational Development Manager
Camino Financial
Tania Cardenas
Senior Sales And Operations Manager
CareRev
Carly Kopec
Director of Operations
CarGurus
Conor Queenan
Senior IT Voice Engineer
Central Restaurant Products
Nat Norris
VP of Marketing and IT
CF Real Estate Services
Ryan Nigro
Senior VP of IT
CF Real Estate Services
Ryan Nigro
Senior VP of IT
Charity: Water
Ian Cook
Head of IT
Chezuba
Sukhendra Rompally
Founder and CEO
CIVITAS
Carmen Perkins
Executive Vice President
ClassPass
Randy Tanenhaus
IT Manager
Code42
Jerod Lindblom
Vice President of Information Technology
Continental Stock
John Torres
Vice President and Director of Customer Communications
Corridor Mobile Medical Services
Derek Georg
Chief Systems Officer
Corridor Mobile Medical Services
Jamie Lowry
Chief Operations Officer
Coye Law Firm
Wade Coye
President
Crunchbase
CureMint
Brad Springer
VP of Success
Dandelion Chocolate
Dana Crary
Office Manager
Denison University
Dena Speranza
CIO
Deputy
Keith Jones
Global Operations Manager
Dogdrop
Shaina Denny
Co-founder and CEO
DPN Software
Daniel Feodoroff
Technical Officer
Drizly
Dana Hansen
Account Manager
Early Learning Coalition of Palm Beach County
Luis Mena
Vice President of IT
Edge Logistics
Will Kerr
President
EF Education First
Mike Monterio
Communications System Manager
Enova Energy
Ian Smith
IT Manager
Enviroshake
Jeddore McDonald
Marketing Coordinator
Evident
Brian Fitzpatrick
CEO and Co-Founder
Fenway Health
Jon DiBiasio
I.T. Director
Financial Express
Terry McGinnis
Financial Express
Financial Times
Lee Arthur
Managing Director
FinditParts
Joel Kassay
Director of Customer Success
Firefly Health
Kimberly Bartlett
Head of Member Experience Operations
Five Iron Golf
Allie Handman
National Director of Customer Experience
Foley
Raymond Dunne
Vice President of Operations
Friday Health Plans
Edwin Cruz
Senior Director of Customer Service
Fund That Flip
Robert Rodriguez
Director of Business Operations
Glo Preemies
Ashley Randolph
Glo Preemies
Guidesly
Taylor Lord
Head of Marketing and Product
Harrelson & Harrelson
William M. Harrelson
Harrelson & Harrelson
Healthvana
Gabriella Palmeri
Business Operations Associate
Hillcrest Health
Sommer Ehrenberg
Director of F45 Operations
Homestead Smart Health Plans
Tony Tedesco
Chief Information Officer
Hometap
Tom Griffiths
Sales Operations
Hopeworks
Dan Rhoton
Executive Director
Huge
Mariam Maldani
Editor
Impel
Michael Case
IT Manager
InfoTrack
Fernan Kalaw
Director of Customer Support
IPM Medical Group
Jay Cornelius
Director of Technical Development
JumpCrew
Forrest Smith
Director of Data and Technology
JumpStartMD
Danny Valdez
Senior System Admin
Jungle Disk
John Garza
Director of Sales
Katalyst
Dan Roland
Chief Executive Officer
Kentucky Organ Donor
Bill
Operations Manager
Knock Out Recruiting
Amanda Springer
Executive Director
Konsus
Tarje Skarbøe
Director of Account Management
LA Pacific University
Daniel Terrones
Director of Information Technology
Lakeshore Recycling Systems
Jason Jonelis
Director of IT
Lakeshore Recycling Systems
Jason Jonelis
Director of IT
LeadSigma
Scott Hansen
Founder and Chief Executive officer
Legal Association
LemonBrew
Brandon Snider
Vice President of Technology
Los Angeles Pacific University
Anthony Guerrero
System Administrator
MarketStar
Keith Titus
Chief Executive Officer
Mashable
Dave Bour
Manager of IT Operations
Metropolitan Pediatrics
TJ Anderson
Chief Medical Information Officer
Miller Law Firm
Steve Miller
Owner/attorney
Miracle Messages
Kevin Adler
Founder and CEO
mono
Grant Griffith
IT Manager
Motorola Solutions
Greg Meyers
Chief Information Officer
National Juneteenth Observance Foundation
Steve Williams
President
New City Moving
Clare McDevitt
Director of Sales
Nexl
Theo Seel Kent
Business Development Representative Manager
Nolan Transportation Group
Mallory VonRohn
Vice President of Technology Operations
Olansky Dermatology & Aesthetics
Trent Renta
Practice Administrator
One Partner
Amos Banbury
co-founder and Head of Sales
Ooredoo
Raffi Tokmakjian
Director Digital Channels
Outdoor Voices
Francisco Veloz
IT Manager
PadSplit
Erin Willbanks
Head of Customer Experience
PagerDuty
Jeremy Einhorn
Enterprise Account Manager
Parkway Solutions
Matthew Fulton
Chief Technology Officer
PeopleShare
Nikki Olsen
Business Operations Manager
PetPartners
Adam Blodgett
Customer Care Supervisor
PlanGrid Build
Brendan Farrell
Director of IT
Platterz
Raz Zohar
Head of Expansion
Plush
Eitan Schleissner
CIO
PowerDMS
Cosey Hostetter
Service Desk Manager
Proliance Surgeons
Curt Kwak
Chief Information Officer
Quora
Ashley Sprague
Director of IT
Racing SA
Kevin Speering
IT Project Manager
Randstad
Fernando Brías Cobos
Global Branch Network and Voice Services Product
RE/MAX
Josh Gilmorex
Executive Director of Product Support
RealtyNinja
Casimir Loeber
Co-Founder and Lead Developer
Remi Holdings
Jonathan Meredith
Systems and Security Engineer
Removify
Andrew Whitford
Founder
Rently
Sahil Farooqi
Head of Customer Care
RevLocal
Ruben Clark
Director of IT
Riders Share
Guillermo Cornejo
Founder & CEO
Roman Healthcare Group
Will Musto
Director of Operations
RTM Business Group
Nicholas Carroll
Executive Director
Second City
Dan Wagner
IT Manager
Service Today
Zak Saboune
President
ShipEX
Zach Glenn
Director of IT
SiteMinder
Nat
Enablement Operations Manager
Skedaddle Humane Wildlife Control
Barry Dowd
Chief Operating Officer
Smart AutoCare
Lance Schley
Director of Call Center Operations
solarZero
Vivian Gervais
Senior Network Engineer
Sonny’s Enterprises
Dave Richardson
Vice President of IT
Splunk
Chad Kunsman
Senior Network Engineer
SpotOn
Gina Yfarraguerri
Head Of Rta And Compliance For Bdr
St. Charles Automotive
Kevin Maher
General Manager
Stax
Wendy Meli
Information Systems Manager
Strategex
Barbara Cunningham
Researcher Project Manager
Strawberry Hill
Marc O’leary
Co-owner/executive Director
StudioNow
Brooks Hofstetter
Senior Director of Operations
StudioNow
Brooks Hofstetter
Senior Director of Operations
Sunrun
David Justus
VP of Software Engineering
Sunstate Equipment
Stephen Schleeper
Senior VOIP Engineer
Superior
Gordon Musgrove
Director of Customer Delivery
Syngenta
Greg Meyers
Chief Information Officer
Tecovas
Carli Hooten
Customer Experience Manager
TED
Francil Richards
Senior IT Manager
The FruitGuys
Ernesto Perez
IT Manager
The Hero Co
Lori Grisham
Director of Customer Happiness
The PT Services Group
Bob Zupanek
President
Think Board
Hanson Grant
Founder & CEO
Thread Health
Paul Julius
CEO and Co-Founder
TNCSA
Taylor Jones
Director of Technology
Toast
Tom Roark
IT Operations Manager
Toast
Tom Roark
IT Operations Manager
TownCenter
Roni Elias
Lead Asset Manager
TRAFFIX
Marc Knoop
Chief Technology Officer
Triple Aught Design
Peter Hogg
Systems Engineer
Van Horn Automotive Group
Tina Tasche
CRM Manager
VaVende
Matt Adragna
Founder and Owner
Vigilance
Leslie Munoz
Director of Operations and Change Management
Vivint
Mike Hincks
Director of IT
Westward360
Jude Tungul
Business Operations and Intelligence Manager
WeWork
Chad Pierce
Head of Building Technology
Wilson Logistics
Dan Brewer
Vice President of Information Technology
Wiz Kid Learning
Kyla Bolden
Founder and CEO
WizeHire
Melissa Woodring
VP of Client Success
Xero
Andrew Jessett
General IT Manager
Zorba
Kobi Mantzur
Co-Founder and CTO
No matching case studies