Dialpad B2B Case Studies & Customer Successes

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Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

Case Studies

Showing 170 Dialpad Customer Success Stories

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Ace achieves a seamless remote call center transition with Dialpad

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ACI Jet achieves modernized and unified communications with Dialpad

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Acquia achieves reliable global call quality and happier teams with Dialpad

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Acquia eliminates dropped calls, saves 66% IT time and cuts costs to one-third with Dialpad

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AER Technologies improves call performance with Dialpad

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Ambrook achieves consistent customer communication from anywhere with Dialpad

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Andy Mohr Group modernizes phone system and eliminates downtime with Dialpad

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Ansible Health achieves 90% communications savings with Dialpad

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Art’s Way Manufacturing achieves faster, smarter customer service with Dialpad

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ATG Travel improves customer experience and saves 10% of time with Dialpad AI

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Atmosphere achieves 15x growth with Dialpad AI

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Auckland Eye improves patient care and call centre efficiency with Dialpad

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Austin FC achieves seamless, flexible team communications with Dialpad

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Cricket Australia achieves scalable, flexible fan communications with Dialpad

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Azusa Pacific University achieves seamless shift to remote learning and streamlined admissions with Dialpad

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Betterment achieves 47% cost savings and a mobile-first, scalable communications platform with Dialpad

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Betterment achieves 60% cost savings with Dialpad

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Betts Recruiting achieves 90% telephony cost savings and work-anywhere productivity with Dialpad

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Beycome achieves $15,000 in annual savings and improved communication with Dialpad

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Big Brothers Big Sisters achieves seamless, time-saving communications with Dialpad

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Bing Lee achieves a scalable remote contact center and improved customer experience with Dialpad

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BM2 Freight achieves greater call visibility and 20% efficiency with Dialpad AI

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BNamericas achieves seamless cross-Latin America communication with Dialpad

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Builder Prime achieves same-day setup and streamlined customer support with Dialpad

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C.R. England keeps truckers connected and boosts fleet engagement with Dialpad

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Camino Financial achieves faster customer resolution with Dialpad

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CareRev reduces missed calls by 90% with Dialpad

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How CarGurus saves 5 hours per agent per week with Dialpad Ai

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Central Restaurant Products achieves improved customer experience, reliable call handling, and real-time analytics with Dialpad

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CF Real Estate Services achieves faster, more collaborative communications with Dialpad

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CF Real Estate Services achieves improved agent availability and IT efficiency with Dialpad

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Charity: Water achieves global communication flexibility and cost savings with Dialpad

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Chezuba achieves seamless global calling from anywhere with Dialpad

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CIVITAS achieves scalable, intuitive communications with Dialpad

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ClassPass achieves global, flexible communications with Dialpad

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Code42 achieves an Anywhere IT Stack with Dialpad

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Continental Stock saves 40% annually with Dialpad

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Corridor Mobile Medical Services achieves reliable, scalable mobile communications with Dialpad

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Corridor Mobile Medical Services achieves seamless remote work and modern cloud telephony with Dialpad

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Coye Law Firm achieves seamless cross‑continent client communication with Dialpad

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Crunchbase achieves 30% productivity increase with Dialpad

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CureMint achieves faster, smarter call routing with Dialpad

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Dandelion Chocolate achieves a connected retail experience and 50% IT headcount cost savings with Dialpad

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Denison University achieves modernized campus communications and improved student engagement with Dialpad

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Deputy achieves global connectivity and improved call quality with Dialpad

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Dogdrop improves client communication and scalability with Dialpad

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Why DPN says their business phone system is “saving the day”

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Drizly sells and services like never before with Dialpad

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Early Learning Coalition of Palm Beach County achieves seamless remote call center operations and handles 9,000 extra minutes with Dialpad

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Edge Logistics achieves faster onboarding, lower costs, and global cloud communications with Dialpad

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EF Education First achieves rapid, flexible call center management with Dialpad

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Elise Buie Family Law Group achieves smarter client communication scaling with Dialpad

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Enova Energy achieves remote scalability and becomes a virtual company with Dialpad

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Enviroshake achieves seamless remote work and flexible call routing with Dialpad

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Evident achieves seamless, cost-effective legal services communication with Dialpad

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Fenway Health achieves seamless remote work for 600+ employees with Dialpad

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Financial Express improves collaboration with Dialpad AI

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Financial Times achieves $65K cost savings and 2x faster adoption by cutting desk phones with Dialpad

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FinditParts achieves 4X CSAT scores with Dialpad AI

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Firefly Health achieves 40-second call SLA with Dialpad

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Five Iron Golf centralizes 16 contact centers with Dialpad

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Foley achieves operational success with Dialpad AI

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Friday Health Plans saves 10 hours a week with Dialpad

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Fund That Flip saves time on call analytics with Dialpad

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Glo Preemies achieves 3X more family support with Dialpad

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Guidesly achieves secure, scalable business calling with Dialpad

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Harrelson & Harrelson achieves seamless remote client service and accurate billable call tracking with Dialpad

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Healthvana achieves faster patient communication and better support coordination with Dialpad

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Hillcrest Health saves 2 to 4 hours per week with Dialpad

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Homestead Smart Health Plans achieves faster customer response times with Dialpad AI

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Hometap scales homeowner communications across 15 states with Dialpad

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Hopeworks achieves accessible, reliable youth communication with Dialpad

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Huge achieves 80% annual conferencing cost savings and a connected global agency with Dialpad (UberConference)

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How SpinCar switched to a powerful new phone platform—in the nick of time

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InfoTrack achieves seamless cloud contact center support with Dialpad

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IPM Medical Group achieves call insights and in-house contact center efficiency with Dialpad

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JumpCrew Achieves 50% Shorter Sales Cycle with Dialpad

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Why Jumpstart MD no longer has to play phone tag for customer support

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Jungle Disk accelerates productivity with Dialpad

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Katalyst achieves fast, mobile team communications with Dialpad

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Kentucky Organ Donor Affiliates improves call handling and live coaching with Dialpad

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Knock Out Recruiting achieves better remote team training and candidate experience with Dialpad

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LA Pacific University drives enrollment with Dialpad

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Lakeshore Recycling Systems achieves reliable, scalable cloud communications and efficient call center operations with Dialpad

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Lakeshore Recycling Systems achieves resilient, scalable cloud communications with Dialpad

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LeadSigma achieves faster, scalable high-volume outreach with Dialpad

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Legal Association achieves remote work flexibility and 3+ hours saved weekly with Dialpad

LemonBrew achieves 57% more sales calls with Dialpad

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Los Angeles Pacific University achieves seamless phone system and enrollment communication with Dialpad

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MarketStar achieves higher sales productivity and faster ramp-up with Dialpad

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Mashable achieves seamless global collaboration with Dialpad

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Metropolitan Pediatrics achieves seamless multi-clinic communication with Dialpad

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Miller Law Firm achieves seamless remote client communication with Dialpad

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Miracle Messages builds stronger community connections with Dialpad

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mono achieves 60% communications cost savings and a connected, collaborative agency with Dialpad

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Motorola Solutions achieves elimination of 9,000+ desk phones and an 8x call volume increase with Dialpad

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National Juneteenth Observance Foundation achieves nationwide coordination and preserved oral histories with Dialpad

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New City Moving modernizes operations and improves customer experience with Dialpad

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Nexl quadruples closed deals with Dialpad AI

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Nolan Transportation Group achieves streamlined communications and revenue growth with Dialpad

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Olansky Dermatology & Aesthetics achieves a fully remote, patient-friendly communications system in 72 hours with Dialpad

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One Partner achieves mobile selling and live call visibility with Dialpad

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Ooredoo achieves a fully integrated omnichannel customer experience with Dialpad

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Outdoor Voices achieves centralized phone system and improved customer experience with Dialpad

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PadSplit scales global customer support with Dialpad Contact Center

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PagerDuty achieves seamless global mobile communications across five offices with Dialpad

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Parkway Solutions achieves seamless, efficient client communications with Dialpad

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PeopleShare optimizes recruitment operations with Dialpad

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PetPartners achieves reliable, scalable call centers with Dialpad

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PlanGrid Build achieves global customer service and lower telephony costs with Dialpad

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Platterz achieves scalable, real-time sales and service operations and $30K+ annual savings with Dialpad

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Plush achieves greater flexibility and analytics with Dialpad

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PowerDMS achieves better cloud communications and easier reporting with Dialpad

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Proliance Surgeons achieves $40K+ annual telecom savings with Dialpad

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Quora achieves 50% IT cost savings with Dialpad

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Racing SA achieves unified communications and smarter call management with Dialpad

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Randstad achieves global HR scalability and time savings with Dialpad

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RE/MAX Improves Agent Retention with Dialpad

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RealtyNinja handles 37% more support calls with Dialpad

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Remi Holdings achieves 40% savings and better customer service with Dialpad

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Removify achieves global scaling and seamless Salesforce integration with Dialpad

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Rently improves call insights and CSAT with Dialpad

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RevLocal achieves a unified communications solution with Dialpad

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Riders Share achieves scalable, customer-impressing support with Dialpad

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The Roman Healthcare Group achieves near-instant migration and major cost savings with Dialpad

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RTM Business Group achieves seamless onboarding and an easy-to-use cloud phone system with Dialpad

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Second City achieves global, anywhere communications with Dialpad

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Service Today achieves reliable, same-day repairs and a connected contact center with Dialpad

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ShipEX Strengthens Conversations with Dialpad’s Voice Intelligence

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SiteMinder achieves AI-powered sales insights and lower CAC with Dialpad

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Skedaddle Humane Wildlife Control achieves seamless work-from-anywhere operations with Dialpad

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Smart AutoCare achieves faster, more flexible customer support with Dialpad

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solarZero achieves more reliable, cost-effective customer service with Dialpad

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Sonny’s Enterprises achieves scalable AI-powered communications with Dialpad

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Scaling an enterprise with real-time analytics + APIs

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SpotOn reduces BDR training time by 50% with Dialpad

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St. Charles Automotive achieves higher customer call satisfaction with Dialpad

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Stax achieves greater efficiency and global connectivity with Dialpad

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Strategex achieves reliable, high-quality research calls and remote flexibility with Dialpad

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Strawberry Hill achieves higher call volume and lower phone costs with Dialpad

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StudioNow achieves 20% telephony cost savings and simplified, flexible communications with Dialpad

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StudioNow saves 20% and simplifies communications with Dialpad

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How Sunrun is reducing costs by up to 15% with Dialpad Ai

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Sunstate Equipment achieves 25% less time spent on calls with Dialpad

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Superior achieves 20% more time savings and higher CSAT with Dialpad

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Syngenta achieves global digital transformation and scalable cloud communications with Dialpad

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Tecovas eliminates support call frustration and delivers reliable, personalized voice support with Dialpad

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TED achieves better audience engagement and communication efficiency with Dialpad

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The FruitGuys saves 10 hours a week with Dialpad

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The Hero Co improves customer experience with Dialpad AI

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The PT Services Group achieves 5-10% annual sales growth with Dialpad AI

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Think Board achieves AI-powered calling and CRM insights with Dialpad

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Thread Health achieves HIPAA-compliant, scalable communications with Dialpad

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TNCSA achieves faster response and agent coaching with Dialpad

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Toast improves customer communications and sales productivity with Dialpad

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Toast achieves improved productivity and streamlined communications with Dialpad

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Litigation finance firm TownCenter Partners achieves 100% remote work with Dialpad

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TRAFFIX achieves better global call quality and scalable communications with Dialpad

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Triple Aught Design achieves a modern retail experience and 40% cost savings with Dialpad

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Van Horn Automotive Group achieves faster scaling and 20% better training with Dialpad

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How VaVende supports car dealerships across the country from a single phone system

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Vigilance Health achieves better patient care and efficiency with Dialpad AI

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Vivint Solar achieves work-from-anywhere efficiency with Dialpad

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Westward360 keeps US–Philippines contact centers connected and reduces hold times with Dialpad

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WeWork achieves reliable global communications and cost savings with Dialpad

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Wilson Logistics achieves faster, more reliable fleet communications with Dialpad

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Wiz Kid Learning improves customer service with Dialpad

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WizeHire improves callback time by 50% with Dialpad

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Xero achieves $500,000 in annual telephony cost savings with Dialpad

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Zorba improves homeowner response times with Dialpad

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