Dialpad

Dialpad is communications for the modern workplace. Dialpad provides cloud-based voice, messaging, video, and meetings designed to let the most innovative companies connect everyone, be everywhere, and create anything. Dialpad is integrated with Microsoft Office 365, Google Apps for Work, Salesforce and more—making work better for users, and administration simple and secure for forward-thinking IT. Customers come from every size, industry, and continent in the world, including SoFI, Netflix, Hillary Clinton, Vivent Solar, Motorola, and more. Dialpad is available on iOS, Android, Web, and Desktop.

Case Studies

Showing 170 Dialpad Customer Success Stories

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Ace Enables a Remote Call Center with Dialpad

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ACI Jet propels business phone system

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Acquia - Customer Case Study

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Acquia's Sales and Support Teams run on Dialpad

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How call recording helps AER Technologies’ agents improve their performance

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How Ambrook’s team stays accessible from anywhere

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How Andy Mohr got its phone system out from the 90’s and made downtime a thing of the past

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How Ansible Health saves 90% on communications

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Art’s Way Manufacturing stays ahead of customer demand + supply chain issues with Dialpad Ai

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How ATG Travel saves 10% of time with Dialpad Ai

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Atmosphere grew their TV streaming business 15x with AI

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How Auckland Eye transformed patient care with Dialpad Ai

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Austin FC scores a communications goal and connects 180 employees across 3 locations

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Why does Cricket Australia say Dialpad is “in a class of its own

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Azusa Pacific University shifts from in-person education to remote learning with Dialpad

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How a financial services startup is powering its meteoric growth with Dialpad

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How Betterment saw 60% in cost savings with Dialpad

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Betts Recruiting Delivers Anywhere Service with Dialpad

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How Beycome saved $15,000 a year—while improving communication

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How Big Brothers Big Sisters Lone Star keeps everyone connected

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How Bing Lee adapted 40+ locations to remote work

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How BM2 Freight Services Futureproofs Operations with Dialpad Ai

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BNamericas connects employees and clients across Latin America

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How Builder Prime got up and running in a day with a new business phone system

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How C.R. England keeps 120 fleets of truckers connected across the country

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How Camino Financial cut resolution time from 48 hours to just 6

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How CareRev enables healthcare professionals to pick up shifts through their mobile app with the help of a unified communications platform—and reduced missed calls by 90%

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How CarGurus saves 5 hours per agent per week with Dialpad Ai

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Central Restaurant Enhances Customer Experience with Dialpad

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CF Real Estate Services - Customer Case Study

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CF Real Estate Services Makes the Switch to Dialpad

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Water Powers Global Projects with Dialpad

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How Chezuba can make calls from anywhere

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CIVITAS easily sets up phone lines for new teammates and offices

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ClassPass connects 400 employees around the world with just a two-person IT team

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Code 42 Builds an Anywhere IT Stack

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How Continental Stock Transfer and Trust expects to save 40% annually with Dialpad

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Corridor Mobile Medical Services - Customer Case Study

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Corridor Mobile Medical Services transitions to Dialpad's modern phone system

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How Coye Law Firm works across continents and time zones with Dialpad

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Crunchbase's Anywhere Workers Engage Customers with Dialpad

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How CureMint uses Dialpad to stay connected to over 700 dental offices

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Dandelion Chocolate Delivers a Connected Retail Experience

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7 CIO Insights on Modern Campus Communications

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Deputy Connects Global Team with Dialpad

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How this LA-based dog care updates clients via call and text

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Why DPN says their business phone system is “saving the day”

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Drizly sells and services like never before with Dialpad

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Early Learning Coalition of PBC stays connected with flexible call center

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How Edge Logistics left its on-premises solution behind—and thrived

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Education First transitions to 100% remote work with Dialpad

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Enova Energy is Ready to Scale Remotely with Dialpad

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Enviroshake® goes remote with Dialpad

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How Evident helps people access the legal services they need

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How Fenway Health switched over 600 employees to remote work seamlessly

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How Financial Express improves collaboration with Dialpad Ai

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How one Financial Times executive changed everything by killing the desk phone

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How FinditParts improves agent performance with Dialpad Ai

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How Firefly Health empowered call center agents to catch every call in 40 seconds or less

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How Five Iron Golf consolidated 16 contact center locations across the US with Dialpad

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How Foley Services drives operational success with Dialpad Ai

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How Friday Health Plans saves 10 hours a week with Dialpad Ai

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How Fund That Flip saves 15-20 minutes every time they pull call analytics with Dialpad

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How Glo Preemies™ is improving health equity with Dialpad

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How Guidesly’s sellers moved to a cloud-based platform

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Transforming call & time tracking with Clio + Dialpad

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Healthvana provides a better patient experience with Dialpad's AI-powered voicemail and call analytics

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How Hillcrest Health saves time every week with Dialpad Ai

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How healthcare benefits company Homestead Smart Health Plans reduced their ASA to under 10 seconds

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How Hometap connects with homeowners across 15 states (with room to scale)

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Hopeworks Connects Youths to Opportunities with Dialpad

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Huge Builds a Connected Agency with Dialpad

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How SpinCar switched to a powerful new phone platform—in the nick of time

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Dialpad supercharges InfoTrack’s contact center in the cloud

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From outsourced to in-house: IPM Medical Group gains new insight into every call

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JumpCrew Cuts Sales Cycle Time in Half with Dialpad

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Why Jumpstart MD no longer has to play phone tag for customer support

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Jungle Disk Accelerates Productivity with Dialpad

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How Katalyst onboarded everyone onto a new communications platform in 20 minutes

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How Kentucky Organ Donor Affiliates handles 10k calls a month

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Knock Out Recruiting offers a smooth, AI-powered candidate experience

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Konsus - Customer Case Study

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How LA Pacific University drives enrollment with Dialpad Ai

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Lakeshore Recycling Systems - Customer Case Study

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Lakeshore Recycling Systems Moves to the Cloud with Dialpad

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How LeadSigma set up a new phone system in 30 minutes for high-volume outreach

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How this legal association saves 3+ hours a week with artificial intelligence

LemonBrew makes 57% more calls with Dialpad

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How this university’s sysadmin star migrated the team to a new phone system and call center—way ahead of schedule

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MarketStar Sees Immediate Results with Dialpad

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Mashable - Customer Case Study

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Metropolitan Pediatrics connects six clinics with over 42,000 patients

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How Miller Law Firm stays connected with clients from anywhere with Dialpad

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Building community with Miracle Message’s phone buddy system

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mono Builds a Connected Agency with Dialpad

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Motorola Solutions transformed how every generation of its workforce communicates with Dialpad

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The “glue that kept the Juneteenth nation together”

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How New City Moving revamped their customer experience with Dialpad Ai

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How Nexl quadrupled the number of closed deals with Dialpad Ai

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How NTG increased revenue with Dialpad Ai Sales

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How Olansky Dermatology went live in just 72 hours

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One Partner Stays Connected with Dialpad

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How Ooredoo increased online interactions from 0.4% to 37%

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Outdoor Voices Centralizes their Phone System with Dialpad

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PadSplit’s team goes from 5 employees to more than 80 worldwide

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How PagerDuty connected 5 global offices—on just their mobile phones

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How Parkway Solutions “brings their A-game” to every call

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How PeopleShare revolutionizes communications with Dialpad Ai

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How PetPartners Inc keeps 100+ employees across 22 call centers connected

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PlanGrid - Customer Case Study

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Platterz Scales Sales and Services with Dialpad

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How Plush manages communications for 108 stores from the cloud

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Why PowerDMS left their old phone system behind

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How Proliance Surgeons keeps 80+ care centers connected with Dialpad Ai Contact Center

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Quora Kills the Desk Phone with Dialpad

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How Racing SA manages 26 race clubs on a unified system and CRM

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Randstad scales its global HR enterprise with a single Ai voice solution

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How RE/MAX stays connected on one unified telephony platform

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How RealtyNinja handles 37% more support calls

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How PartsSource serves customers better with Dialpad Ai

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How Removify went global with Dialpad

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How Rently handles 2 to 3,000 calls a week. While maintaining a 4.5+ CSAT score

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How RevLocal manages multiple contact centers with Dialpad

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How Riders Share impresses customers with automatic text updates

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How The Roman Healthcare Group migrated to a new phone system in minutes (and saved big)

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RTM Business Group Gets up and Running Seamlessly with Dialpad

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The Second City keeps the laughs coming—from anywhere—with Dialpad

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How Service Today supercharged its contact center to serve up reliable repairs every day

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ShipEX Strengthens Conversations with Dialpad’s Voice Intelligence

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How SiteMinder empowers its sales team and lowers CAC

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Skedaddle Humane Wildlife Control works from anywhere

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How Smart AutoCare connects agents in 12 states with Dialpad Ai Contact Center

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Improving Customer Interaction a Top Priority for solarZero

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How this leading car wash equipment business scales with Dialpad Ai

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Scaling an enterprise with real-time analytics + APIs

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How SpotOn reduces BDR training time by 50% with Dialpad Ai

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St. Charles Automotive improves customer call satisfaction with Dialpad

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Stax powers $10 billion+ in transactions—and connects teams worldwide

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Strategex is Reaching Consumers with Dialpad

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How Strawberry Hill sells more pastries with AI

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StudioNow - Customer Case Study

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How StudioNow saved time, money (20%!), and even morale with a phone system

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How Sunrun is reducing costs by up to 15% with Dialpad Ai

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How Sunstate Equipment saves 25% of time with Dialpad Ai

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How Superior hit a 94% CSAT score with Dialpad Ai

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Syngenta Embraces Digital Transformation with Dialpad

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How Tecovas took the frustration out of calling support

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Ted Collaborates From Anywhere with Dialpad

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How The FruitGuys save 10 hours a week with Dialpad

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How The Hero Co saves 3-5 hours a week with Dialpad Ai

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How PT Services increases sales by 5-10% a year with Dialpad Ai

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How Think Board got advanced AI and communications features at a startup-friendly price

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Thread Health gets Dialpad up and running in 30 minutes

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How the TNCSA coaches agents faster

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Toast - Customer Case Study

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Toast Improves Productivity with Dialpad

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TownCenter Partners Chooses Dialpad for New Cloud Phone System

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Why TRAFFIX said Dialpad “was the most advanced phone system out of all the competitors”

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Triple Aught Design Delivers a Modern Retail Experience with Dialpad

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How Van Horn improves employee training by 20%

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How VaVende supports car dealerships across the country from a single phone system

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How Vigilance Health serves patients better with Dialpad Ai

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Vivint Solar - Customer Case Study

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How Westward360 keeps contact centers from the US to the Philippines connected

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Dialpad enables WeWork’s Scalability in Distributed Workforce

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How Wilson Logistics coordinates 400+ trucks with Dialpad Ai

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How does Wiz Kid Learning connect with young STEM students from anywhere?

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How WizeHire improved their callback time by 50% with Dialpad

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How did Xero save $500,000 in annual telephony costs

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How Zorba’s agents stay in touch with thousands of users across 3 continents

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