Case Study: Olansky Dermatology & Aesthetics achieves a fully remote, patient-friendly communications system in 72 hours with Dialpad

How Olansky Dermatology went live in just 72 hours

Olansky Dermatology & Aesthetics needed a fast, reliable way to move its patient communications remote while maintaining a high standard of service. The clinic turned to Dialpad AI to replace its previous setup and support bookings, call handling, and team coordination in a more manageable, enterprise-grade system.

Dialpad implemented the solution in just 72 hours, giving Olansky Dermatology & Aesthetics a fully remote communications platform with features like live analytics, RTA Cards, custom moments, and AI Scorecards. The results included saving up to 3 hours per day, reviewing 100% of calls with AI, and improving staffing decisions and patient response times through real-time visibility into call volume and agent availability.

Olansky Dermatology & Aesthetics

Trent Renta

Practice Administrator