Case Study: Jungle Disk accelerates productivity with Dialpad

Jungle Disk Accelerates Productivity with Dialpad

Jungle Disk is a 25-person tech and professional services company that provides advanced backup solutions to more than 25,000 customers worldwide. Stuck with an outdated phone system from 8x8, the company faced poor call quality, dropped calls, and limited functionality that was hurting sales and customer service.

After evaluating alternatives, Jungle Disk implemented Dialpad Talk and Dialpad Meetings. With smooth onboarding, intuitive desktop and mobile apps, and features like voice transcription, call transferring and international calling, Dialpad now handles the company’s main line and all sales and customer phone lines—resulting in far better call reliability, a stronger communications experience and noticeably higher team productivity.

Jungle Disk

John Garza

Director of Sales